[Hiring] Organic Content & Onboarding Coordinator @Hunt St

Role Description

We are seeking a junior–mid level Organic Content & Onboarding Coordinator with a strong creative eye, excellent attention to detail, good communication, initiative and follow-through.

• The primary focus is hands-on organic content production.
• The founder will provide educational expertise, key messaging, ideas and raw source material.
• You will turn these into polished, engaging and publish-ready short-form content while helping develop a consistent and repeatable content-production system.
• The secondary focus is managing established CRM and onboarding processes to ensure leads and new families are followed up correctly and nothing is left without a clear next action.

Key Responsibilities

• Organic Content & Production
  • Turn raw founder recordings, ideas and educational material into strong short-form organic content.
  • Apply creative judgement across hooks, editing, pacing, flow, captions, B-roll, graphics and overall presentation.
  • Maintain the content calendar and keep production moving consistently.
  • Schedule and publish approved content across relevant platforms.
  • Use AI, editing and digital tools to improve quality and production efficiency.
  • Help develop a repeatable MTP content style and production workflow.
  • Review basic content performance and use learnings to improve future posts.
  • Coordinate longer-form videos with specialist editors where required and review drafts for quality and consistency.
• Client Onboarding & CRM
  • Complete defined daily CRM reviews and maintain accurate stages, notes, tasks and next actions.
  • Follow established processes for lead follow-up and client onboarding.
  • Proactively follow up with stalled leads and incomplete onboarding steps.
  • Conduct required calls and communications with prospective and newly enrolled families.
  • Keep records accurate and flag issues or bottlenecks requiring attention.
• Specialist Coordination
  • Coordinate with external specialists supporting Meta advertising, CRM development and longer-form video production.
  • Provide required information, briefs and feedback and follow up on agreed deliverables.
  • Escalate strategic or technical decisions to the founder where required.

Qualifications

• Hands-on experience creating and editing strong short-form social content.
• Strong artistic/creative eye and excellent attention to detail.
• Good judgement around hooks, visual presentation, pacing, flow and communication.
• Excellent written and spoken English.
• Strong organisation, reliability and follow-through.
• Comfortable communicating with prospective and existing clients.
• Proactive and able to work independently without constant supervision.
• Comfortable using AI and modern content-production tools.
• Experience with CRM, client onboarding or lead management is preferred, but the MTP processes can be trained.
• Comfortable working with external freelancers, editors and specialists.
• There is no required editing platform. Experience with CapCut, Adobe, Canva, AI video tools or similar platforms is welcome.
• Expect to complete a practical content-production assessment as part of the selection process.
• Desirable: Experience with social media/content production, video coordination, Canva/CapCut, or CRM platforms such as HubSpot, GoHighLevel, ActiveCampaign, or similar.

Work Arrangement & Expectations

• This is a remote role that will be set up as an independent contractor engagement.
• To ensure alignment and transparency, successful candidates will be expected to:
  • Be available for meetings and collaboration during core [AEST or PHT] business hours.
  • Disclose any existing ongoing roles or client work.
  • Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”).