Role Description
This is a fully remote USA position. Dealer.com, a Cox Automotive Brand, is currently looking for an OEM Compliance Coordinator to join our team. The OEM Compliance Coordinator is a member of the Managed Services team who reports to the Manager, Advertising Operations and supports the team in several capacities. The OEM Compliance Coordinator will fulfill monthly case work across a broad client portfolio and interface with both internal and external parties ensuring their web advertising meets all requirements and guidelines set forth by the brand. The Compliance Coordinator will serve as a subject matter expert for standard vehicle brands.
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Perform preliminary website compliance audits to correct issues before being submitted to third-party.
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Independently manage & submit monthly OEM Compliance submissions of dealership digital marketing materials to third-party auditors.
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Troubleshoot website compliance issues with 3rd party agencies.
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Communicate internally or with clients on compliance issues, including steps for remediation.
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Log monthly recording & tracking of ongoing compliance issues.
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Work with other teams (MS C&C, OEM Services, IDT, PM, Support) to resolve compliance issues.
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Build up subject matter expertise on assigned brand(s) to serve as a point of truth across multiple teams.
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Limited client interaction, both written (email) and verbal (phone).
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Participate in trainings and workshops as assigned by Management.
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Other tasks as assigned.
Qualifications
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Minimum - High School Diploma and 5 years of relevant work experience; OR Any level College degree with 3 years of relevant work experience; OR 7 years of relevant work experience.
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Proven customer service skills.
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Demonstrate excellent written and verbal communication skills (using English).
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Proficient in computer troubleshooting methodologies (with on-the-job training provided for proprietary technologies and applications).
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Proven critical thinking and creative problem-solving skills.
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Time Management & Prioritization.
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Learning in a fast-paced environment.
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Work independently and as part of a team.
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Preferred - OEM Compliance, Managed Services, and/or Dealer.com Support experience is strongly preferred.
Requirements
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To be employed in this role, youβll need to clear a pre-employment drug test.
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Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position.
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Possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
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Employees are eligible to receive a minimum of sixteen hours of paid time off every month.
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Seven paid holidays throughout the calendar year.
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Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.