[Hiring] Markets Lead (Markets & Demand Planning) @ refurbed

Role Description

The Markets Lead – Southern Europe / Northern & Western Europe will play a pivotal role in steering refurbed’s commercial planning through data-driven forecasting and cross-functional collaboration for the respective regional markets cluster. This role connects demand planning, market needs, and marketing investments to ensure marketing spend is aligned with overall market strategy.

You will:

• Work on demand forecasting processes.
• Develop analytical frameworks to project sales trends.
• Translate marketing and commercial inputs into actionable plans.
• Ensure Refurbed’s markets remain agile, sustainable, and growth-focused.
• Work closely with performance marketing, category & supply teams, CRM, product, and other commercial teams.

Qualifications

• 5–7 years of experience in commercial strategy, performance marketing, marketing analytics, or demand planning within e-commerce or marketplace environments.
• Strong quantitative and analytical skills; advanced Excel and Looker (or equivalent BI) proficiency.
• Solid understanding of marketing metrics and e-commerce funnel KPIs.
• Demonstrated deep expertise in Southern European / Northern & Western European market dynamics (cultural, commercial, and competitive).
• Able to translate local consumer behavior into marketing strategy; native-level understanding preferred.

Requirements

• Southern Europe focuses on scaling growth in developing and high-potential Mediterranean markets with strong localization and brand-building needs across Italy, Spain, Portugal, France, and Greece.
• North Western Europe focuses on accelerating growth and competitive positioning in mature, high-value markets across Ireland, the UK, Belgium, the Netherlands, and Luxembourg.

What You'll Do

• Market Lead: Lead a cluster of markets into long-term sustainable success in growth and efficiency.
• Commercial Marketing Integration: Serve as the commercial liaison by delivering market projections and insights that inform quarterly reviews and annual/quarterly budget planning.
• Marketing Strategy: Define and own the end-to-end marketing strategy for your markets, using strong local consumer knowledge and insights to drive efficient scale and long-term market success.
• Cross-Functional Collaboration: Align demand expectations with marketing strategies across teams by translating complex data into actionable, stakeholder-ready insights.
• Demand Planning: Develop and communicate data-driven short- and long-term demand forecasts, integrating market KPIs, seasonality, and risk scenarios to guide strategic decisions.
• Media Buying: Drive effective upper-funnel media strategy by coordinating with agencies and brand teams, forecasting demand impact, evaluating ROI, and owning post-campaign analyses.
• Growth Projects: Identify, evaluate, and lead high-impact, data-driven growth initiatives in collaboration with cross-functional partners.
• Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

Benefits

• Our Culture and Values: Decisions should be made based on facts and not by hierarchy levels.
• We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.
• You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future!
• No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!
• Personal & Professional Development: Access to a dedicated learning budget within your department to support your growth.
• Partnership with Likeminded for private sessions with experts for personal growth and mental health.
• Frequent internal workshops to further develop skills and enhance collaboration across departments.
• Flexibility: Support for a healthy work/life balance with a fully remote setting or the option to work from our office in Vienna.
• Trust to self-organize your work schedule.
• Invitation to office weeks three times a year for team-building events and on-site workshops.
• …and much more! See https://careers.refurbed.com/ for further insights!