[Hiring] Marketplace Manager @HERB PHARM LLC

Role Description

The Marketplace Manager leads Herb Pharm’s presence on Amazon and TikTok Shop, owning marketplace strategy, sales performance, and day-to-day operations. This role is responsible for:

• Product listings
• SEO
• Advertising consoles
• Pricing strategy
• Inventory management
• Compliance across platforms

The position analyzes marketplace performance data to improve conversion rates, maximize revenue and profitability, and ensure operational efficiency while collaborating cross-functionally to support brand growth.

Qualifications

• Bachelor’s degree in Marketing, Communications or a related field; equivalent work experience will also be considered
• 5+ years managing online marketplace businesses
• 3+ years managing Amazon sales channel
• 2+ years managing TikTok Shop channel
• Experience launching and scaling new marketplace channels, with full ownership of operations and performance across Amazon and TikTok Shop

Requirements

• Strong project management and organizational skills, with ability to multitask, drive projects from concept to completion, and overcome obstacles
• Collaborative and team-oriented; able to work cross-functionally to solve problems and drive results
• Excellent communication skills, able to interact effectively from executives to team members
• Entrepreneurial mindset; willing to roll up sleeves to deliver results and win as a team
• Professional, approachable, and high degree of personal integrity

Benefits

• Comprehensive group medical, dental, and vision coverage for employees and dependents
• Coverage includes a variety of alternative healthcare options
• Prescription drug coverage with a mail-order program
• Generous employee purchase discounts on our herbal products
• Employee-free product program
• Employee assistance program
• Green Commuter Initiative to encourage carpooling, walking, and biking to work
• Life, accident, and disability insurance
• 80 hours of accrued Paid Time Off
• 40 hours of accrued Paid Sick Time
• Eight paid National Holidays and one floating holiday
• Paid Jury Duty and Bereavement Leave
• Short-term disability plan
• 401(k) retirement plan with company matching and profit-sharing features