[Hiring] Marketing Workflow Manager @Interstates

Role Description

Do you enjoy bringing order to complexity? Finding better ways to work? Helping teams accomplish more together? If so, you might be a great fit for our Marketing Workflow Manager role.

At Interstates, our Marketing team supports recruiting, business development, digital marketing, events, client communications, and strategic initiatives across the company. In this role, you'll help bring clarity to how that work is requested, prioritized, managed, and delivered.

You'll partner with Marketing leadership and team members to improve workflows, lead key initiatives, and create visibility into priorities, timelines, and team capacity, helping the team stay focused on the work that matters most.

You'll serve as the operational hub of our Marketing team, helping connect business priorities, people, and projects to keep work moving forward.

• Manage Marketing's project intake process, helping evaluate, prioritize, and route incoming work.
• Partner with Marketing leadership to align Marketing's work with business priorities, team capacity, and strategic objectives.
• Create visibility into workload, timelines, priorities, and resource capacity.
• Lead complex marketing and cross-functional projects from kickoff through completion.
• Build project plans, communication strategies, timelines, and stakeholder expectations.
• Anticipate risks, identify roadblocks, and help resolve competing priorities before they impact delivery.
• Improve Marketing's workflows, templates, and tools that help Marketing scale.
• Develop dashboards and reporting that provide meaningful insight into project progress, team workload, and capacity.
• Champion continuous improvement across how Marketing plans, collaborates, and delivers work.

Qualifications

• Bachelor's degree in Marketing, Business, Communications, Project Management, or a related field (or equivalent experience).
• 4–6 years of experience managing projects, programs, or operations within a marketing, creative, agency, or communications environment.
• Exceptional organizational skills with the ability to prioritize competing work and adapt as priorities change.
• Experience coordinating multiple projects and balancing competing deadlines.
• Strong communication skills with the ability to influence without direct authority.
• Experience improving processes, workflows, and team operations.
• Comfort using Microsoft Office and learning project management and collaboration platforms.
• The ability to think strategically while staying attentive to the details.

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities
• Collaborative, people-first culture
• Opportunities to make a lasting impact across the organization