[Hiring] Marketing Operations Manager @Extreme Networks

Role Description

We are looking for a Marketing Operations Manager to play a crucial role in driving the transformation and operational excellence of the BDR team and partner MDF attribution. This IC role will report to the Sr Director, Marketing Business Strategy, and partner with the head of BDR and VP of Partner Marketing.

• Supports reporting and operations for a growing BDR team.
• Acts as system admin for BDR productivity tools.
• Provides day-to-day operational support to head of BDR teams, including monitoring and triaging leads follow-up.
• Troubleshoots and diagnoses process and system issues that block timely lead follow-up and BDR performance attribution. Partners with Marketing automation and IT for issue resolutions.
• Documents BDR business processes, provides new hire BDR onboarding support, and ongoing enablement and training to BDRs.
• Performs BDR performance KPI reporting for weekly, quarterly business reviews, and annual target setting.
• Supports MDF campaign reporting and attribution.
• Owns MDF leads processing, SFDC campaign bulk creation for attribution.
• Partners with Partner marketing team, Marketing Automation, and IT to optimize processes for and automate MDF lead processing.
• Collaborates with partner marketing leader to develop MDF measurement framework and actionable insights for MDF Investment ROI.

Qualifications

• Bachelor’s degree in marketing, engineering, or related fields. Master’s degree preferred.
• Minimum of ten years of relevant work experience in marketing operations and/or sales operations.
• Experience with Salesforce and marketing automation tools is required.
• Experience in lead routing, BDR operations, and partner MDF operations.
• Excellent verbal and written communication skills, and business partnering skills with stakeholders, within and outside Marketing.
• Self-directed and detail-oriented with excellent project management and organizational skills.

Company Description

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.