[Hiring] Marketing Operations Manager @Brightspeed
Apr 12, 2025 - Brightspeed is hiring a remote Marketing Operations Manager. 💸 Salary: unspecified. 📍Location: USA.
Role Description
We are looking for a Marketing Operations Manager to join our growing team! In this role, you will manage marketing programs from offer concept through fulfillment to ensure process and/or revenue assurance. This includes multiple programs based on customer type, customer scenario (acquisition or retention), region, channel (digital, call center, face to face). Your project and programs will include new products, pricing and promotions, retention initiatives, operational efficiency: TSA exit, product sunsets; MDU, directories, broadband grants, etc. You will implement and track programs that will enable marketing achievement of goals.
- Identify, evaluate, build consensus, and execute cross functional solutions, marketing strategies, programs and processes
- Develop innovative solutions to problems that position teams to meet and exceed targets
- Collaborate with cross functional teams to ensure marketing readiness and ongoing operational support for residential programs, products, pricing, offers, and strategies are launched in market
- Develop operational plans that position our teams to meet and exceed targets
- Orchestrate each initiative across a wide array of teams including product marketing, pricing, IT, compensation, training, sales, operations, finance, legal, competitive intelligence and reporting and analytics to ensure our teams are ready and positioned for success
- Ensure process assurance by tracking and providing operational program support as needed
- Design, launch and manage product pricing and promotional projects
- Analyze program performance and optimize opportunities
- Project manage initiatives end to end, keeping cross-functional teams updated on progress, key issues and overall alignment of the plan
- Optimize workflows and processes to improve marketing efficiency
- Enhance marketing frameworks and ensure cross-functional alignment
- Coordinate between marketing, product, operational, customer care and sales teams to align marketing strategies
- Identify and recommend solutions to improve marketing processes and bottlenecks
- Ensure processes are scalable for new products and services
- Serve as key liaison between marketing, sales, product development, customer care, operations, network, legal/regulatory and IT
- Lead cross-functional teams to deliver campaigns, offers/products and other marketing initiatives
Qualifications
- Bachelor's degree in Business, Marketing or related field
- 8+ years in Marketing, Marketing Operations, Program Management
- 8+ years’ experience in the telecommunications industry
- Experience launching new programs, products, pricing and offers
- Cross functional leadership experience
- Strong organizational and tracking skills
- Ability to connect the dots across strategy, planning, execution and results; agile marketing
- Process and detail orientation
- Strong written communication and public speaking/presentation skills
- Strong track record of establishing trusted relationships
Requirements
- Direct or sales support experience
Benefits
- Competitive compensation
- Comprehensive benefits including medical, dental, vision, and life insurance
- Employee assistance program
- 401K plan with company match
- Host of voluntary benefits
Similar Remote Jobs
More jobs at Brightspeed
-
Data Analysis unspecified USAApr 12, 2025
-
Data Analysis unspecified USAApr 11, 2025
-
Finance / Legal unspecified USAApr 11, 2025
More Marketing jobs
-
Marketing unspecified GermanyApr 23, 2025
More jobs in USA
-
All others $212,500 - $262,500 usd USAApr 23, 2025 -
All others $299,500 - $369,900 usd USAApr 23, 2025
Kickstart Your Job Search
Unlock 53,879 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 12, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
