[Hiring] Marketing & Creative Supervisor @Pearl

Role Description

We are seeking a Marketing & Creative Supervisor to act as the central coordination hub across a multi-vendor marketing ecosystem while owning content and creative execution end-to-end. This role exists to bring structure, consistency, and brand alignment to a fragmented marketing function and elevate the company’s presence in the luxury B2B market. You will work cross-functionally with internal stakeholders and multiple external partners, ensuring seamless execution across campaigns, content, and creative production.

This is a highly execution-driven role with strong ownership over both messaging and visual output, requiring a balance of operational excellence and creative sensibility. The ideal candidate is highly organized, proactive, and comfortable operating in a fast-paced, remote-first environment with minimal oversight.

Your Impact

• Transform marketing into a structured, high-performing system that directly supports revenue growth.
• Improve workflows and coordination to increase efficiency across internal teams and external vendors.
• Strengthen brand consistency and elevate positioning in a competitive luxury market.
• Optimize campaign performance through better execution and alignment, contributing to improved lead generation and customer acquisition cost.
• Implement AI-driven workflows to enhance productivity, reduce operational costs, and enable scalable marketing operations.

Core Responsibilities

• Project Management & Operations – 30%
  • Own and manage marketing workflows, timelines, and deliverables across teams and vendors.
  • Build and maintain structured systems using project management tools.
  • Assign tasks, track progress, and ensure deadlines are met without leadership intervention.
  • Coordinate across multiple external partners (e.g., agencies, developers, designers).
  • Document processes and playbooks to ensure repeatable execution.
• Content & Communication – 25%
  • Own the content calendar, newsletters, and email marketing campaigns end-to-end.
  • Lead messaging, tone, and narrative across all marketing channels.
  • Ensure consistency and quality across written communication and brand voice.
  • Analyze campaign performance and optimize based on engagement metrics.
  • Collaborate with internal and external contributors to maintain cohesive output.
• Creative & Production – 25%
  • Lead the development of marketing assets including catalogs, presentations, and campaign materials.
  • Translate ideas into high-quality, on-brand deliverables aligned with a luxury audience.
  • Art-direct designers and manage production timelines across creative projects.
  • Maintain visual consistency and enforce brand standards.
  • Oversee visual execution of email campaigns, including imagery and multimedia assets.
• Campaigns, Advertising & Digital Presence – 10%
  • Coordinate with external agencies on paid campaigns, SEO, and content initiatives.
  • Ensure timely campaign launches aligned with brand and business goals.
  • Monitor basic performance metrics and support optimization efforts.
  • Coordinate website updates and ensure digital consistency.
• Events, Trade Shows & Sales Support – 10%
  • Support planning and execution of trade shows and events.
  • Coordinate marketing materials, logistics, and follow-up processes.
  • Develop sales-enablement collateral to support lead conversion.
  • Align marketing efforts with sales teams to improve pipeline performance.

Qualifications

• 4+ years of experience in marketing operations, content, or creative roles.
• Proven experience managing multi-vendor or agency-driven marketing functions.
• Strong project management and workflow-building expertise.
• Hands-on experience owning content and creative output (not just coordination).
• Strong email marketing experience, including visual campaign execution.
• Excellent written and spoken English communication skills.
• Experience applying AI tools to improve workflows, output, or efficiency.
• Strong organizational skills with a systems-thinking mindset.
• Ability to handle direct feedback and work collaboratively with senior stakeholders.
• Availability for frequent international travel (Miami and Panama).
• Based in Latin America (LATAM).

Nice-to-Haves

• Spanish language proficiency.
• Experience in luxury, hospitality, or high-end design industries.
• Basic graphic design literacy for effective art direction.
• Experience working with CRM and email marketing platforms.
• Familiarity with trade shows, print production, or catalog creation.
• Experience in startup or high-growth environments.

Tools Proficiency

• Must-Haves (Required)
  • Project Management: Trello, Asana, Zoho.
  • Productivity: Google Workspace.
  • Communication: Slack, Zoom.
  • CRM/Marketing: Email marketing platforms, CRM systems.
• Nice-to-Haves (Preferred)
  • Zoho CRM, Zoho Campaigns.
  • Design Tools: Canva, Figma.
  • Automation Tools: Zapier or similar AI/automation platforms.

Benefits

• Competitive Salary: Based on experience and skills.
• Remote Work: Fully remote—work from anywhere.
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting.
• Generous PTO: In accordance with company policy.
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees.
• Direct Mentorship: Guidance from international industry experts.
• Learning & Development: Ongoing access to resources for professional growth.
• Global Networking: Connect with professionals worldwide.

Our Recruitment Process

• Application
• Screening
• Skills Assessment
• Topgrading Interview
• Client Interview
• Job Offer
• Client Onboarding

Ready to Join Us?

If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.