[Hiring] Marketing & Business Support Specialist @OpsFi

Role Description

We are looking for a versatile, highly organized Marketing & Business Support Specialist to join our team. In this dual-impact role, you will be the bridge between our brand presence and our daily business operations. If you are a proactive multi-tasker who loves combining creative marketing with structured administrative execution in a fast-paced environment, this role is for you.

• Marketing Aptitude: Proven experience managing social media accounts (LinkedIn, X/Twitter), drafting newsletters, and creating clean, professional marketing collateral (experience with Canva, HubSpot, or Adobe Creative Suite is a plus).
• Marketing Campaign Coordination: Executing and monitoring digital marketing campaigns across social media, email channels, and content platforms to drive brand awareness and engagement.
• Content Creation & Copywriting: Drafting engaging copy for newsletters, social media posts, and marketing collateral, ensuring all materials align with our brand voice.
• Client & Systems Support: Experience using CRMs (such as Salesforce or HubSpot) to manage lead tracking, update customer data and assist with client communication workflows.
• Administrative & Operational Backing: Providing expert oversight for daily administrative tasks, including calendar management, meeting coordination, CRM updates, and data management.
• Marketing Analytics & Reporting: Tracking, analyzing, and reporting on marketing campaign performance metrics to help optimize future outreach strategies.
• Community & Brand Management: Monitoring digital communities, engaging with our audience online, and ensuring all customer-facing touchpoints maintain a premium standard.
• Ad Hoc Business Support: Delivering insightful, tailored support to address unique, fast-moving operational challenges as the business scales.

Qualifications

• Degree or Diploma in Marketing, Communications, Business Administration, or equivalent practical experience.
• 1 year of experience in a digital marketing, virtual assistant, or business support role.
• Strong, proactive candidates who have managed diverse administrative and promotional tasks in fast-paced environments will also be considered.
• A proven background in managing digital platforms (social media managers, email marketing tools, CRMs) combined with a deep, foundational understanding of organizational efficiency and customer service principles.

Benefits

• Competitive package with the opportunity to progress your career in a fast-paced, growing and dynamic firm.