[Hiring] Marketing Agent @Hilton Grand Vacations

Role Description

The Marketing Agent will be responsible for the following:

• Dial leads from assigned lead campaigns and transfer calls to Sales Executives, Telemarketing Agents, and/or Customer Service in an attempt to sell Timeshare, Marketing Package, or solve any issues with memberships.
• Call leads and warm transfer calls to Sales Executives to generate additional volume and/or package sales.
• Take inbound calls from campaigns and determine where the lead should be directed.
• Maintain an upbeat, positive demeanor especially when interacting with Hilton guests, coworkers, supervisors, and managers.
• Maintain individual sales and marketing goals for performance.
• Ensure guests meet minimum eligibility requirements to tour the sales center.
• Distribute only HGV authorized information and ensure that information is accurate.

Qualifications

• Strong communication skills.
• Ability to work in a fast-paced environment.
• Customer service experience preferred.

Requirements

• High school diploma or equivalent.
• Proficiency in using phone systems and CRM software.

Benefits

• Flexible work schedule.
• Remote work opportunity.
• Competitive compensation package.