[Hiring] Market Research and Analysis Intern @Happy Returns LLC

Role Description

We are seeking a Research & Analysis Intern to help our team gain deeper insights into the social commerce marketplace and evaluate Happy Returns’ growth opportunity in beauty product returns. This role will focus on researching marketplace structure, top sellers, emerging brands, and beauty categories where returns may create future partnership or client opportunities. This is an ideal role for someone curious about global e-commerce, digital marketplaces, category expansion, and data-driven insights.

• Conduct in-depth research on a leading social commerce marketplace, including structure, business model, category mix, and key trends.
• Identify and analyze the largest sellers by category, with attention to beauty, personal care, scale, growth, and product focus.
• Assess whether top sellers and beauty brands operate off-platform businesses and evaluate their potential as future customers.
• Research and compile emerging companies active on the platform and in beauty categories relevant to returns.
• Track notable global brands in social commerce and beauty retail, summarizing their strategies and positioning.
• Synthesize findings into clear reports, summaries, and presentations, including merchant profiles, category maps, and go-to-market implications.
• Provide ongoing insights to build foundational knowledge of social commerce, beauty merchant needs, and return/disposal considerations.

Qualifications

• A candidate with a strong background in market research, supply chain, retail commerce, or business strategy.
• Interest in e-commerce, social marketplace (e.g., TikTok Shop), beauty and personal care, and global brands.
• An individual capable of navigating data sets, public marketplace data, product catalogs, and industry reports to extract actionable insights.
• A researcher with the ability to synthesize findings into clear, structured presentations for executive review.
• Comfortable working independently and exploring unfamiliar industries and product categories.

Requirements

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Company Description

Happy Returns is committed to providing a workplace free of discrimination, harassment, and retaliation. Happy Returns is an equal opportunity employer. Happy Returns does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.