[Hiring] Manager, Web Partnerships and Enablement @Amgen

Role Description

The Amgen Global Customer Capabilities & Innovation organization is looking for a Manager, Web Partnerships and Enablement to extend web expertise and scale support for new and emerging demand across Medical, Corporate Affairs, Clinical Trials, R&D, and approved non-commercial needs. The role provides strategy, governance, and delivery leadership so teams can apply enterprise web standards and capabilities to their needs.

• Portfolio governance and launch readiness:
  • Guide web portfolio governance and provide launch readiness support for Medical, Corporate Affairs, Clinical Trials, R&D, and approved non-commercial web initiatives.
  • Clarify governance requirements, decision points, owners, and readiness needs.
  • Help teams navigate the appropriate web delivery processes.
• Strategic Web Program Lead:
  • Serve as a subject-matter expert on CMS, Design System, back-end system integrations, pharmaceutical web marketing best practices, and emerging trends.
  • Advise business teams on how to apply current web capabilities to business objectives and audience needs.
  • Identify opportunities to strengthen digital experiences.
  • Translate business goals into strategic recommendations and proactively define future-state capability enhancements and roadmaps.
  • Partner with business, technology, content, design, analytics, and agency teams to assess feasibility, value, and dependencies.
• Standards and platform transitions:
  • Promote adoption of enterprise web standards and governance.
  • Assess externally hosted or custom web platforms and help plan their transition toward global web enterprise standards.
  • Align on scope, dependencies, risks, and stakeholder responsibilities.
• Vendor and procurement enablement:
  • Advise teams on engaging web vendors and agencies.
  • Support statement-of-work development and procurement planning for web services, including Analytics and SEO engagements.
• Portfolio Prioritization & Planning:
  • Lead quarterly intake and prioritization of web initiatives with Technology and business stakeholders.
  • Align investment to enterprise strategy, business value, and resource capacity.
  • Translate prioritized needs into actionable scope, requirements, sequencing, timelines, and delivery plans.
  • Assess cross-project and platform dependencies, clarify ownership, and apply governance to support informed prioritization and delivery.
• Web Delivery & Release Management:
  • Lead cross-functional web initiatives from approved plans through development, launch, and hypercare.
  • Coordinate creative and content handoffs, development, approvals, QA/UAT, deployment, and production validation.
  • Align timelines, resources, budgets, dependencies, and release requirements.
  • Establish launch readiness; facilitate decisions; resolve issues; and communicate status and escalations.
• Program Governance, Compliance & Risk Management:
  • Monitor program health, governance adherence, documentation, risks, issues, and change impacts across web initiatives.
  • Coordinate business, content, creative, development, technology, analytics, and agency partners to clarify ownership.
  • Manage handoffs and resolve conflicts across concurrent initiatives, platform migrations, technology releases, and regulatory deadlines.
  • Embed legal, regulatory, privacy, accessibility, brand, and operational resilience requirements throughout delivery.
• Performance & Continuous Improvement:
  • Partner with analytics and SEO teams to interpret web traffic, user behavior, search performance, and other digital insights.
  • Use findings to recommend website optimization.
  • Lead structured retrospectives and apply performance insights, lessons learned, and emerging trends to recommend improvements.
  • Scale effective practices to improve consistency, efficiency, collaboration, and speed to market.

Qualifications

• Doctorate degree and 2 years of digital or web program, project, governance and technology experience
• OR Master’s degree and 4 years of digital or web program, project, governance and technology experience
• OR Bachelor’s degree and 8 years of digital or web program, project, governance and technology experience
• OR Associate’s degree and 10 years of digital or web program, project, governance and technology experience

Requirements

• Web governance and enablement: Experience establishing or applying web standards, governance, launch readiness, and operating models across multiple business functions, platforms, or markets.
• Strategy and consultation: Experience advising senior and cross-functional partners, translating business needs into web recommendations, and evaluating platform, vendor, or capability options.
• Digital Program / Project Management Expertise: 6+ years of experience managing end-to-end digital and website lifecycle projects in fast-paced, multi-stakeholder environments.
• Agile & Program Management: Strong knowledge of Agile methodologies (preferably SAFe) with experience managing website roadmaps and continuous improvement initiatives.
• Stakeholder & Vendor Management: Proven ability to negotiate priorities, manage expectations, and build productive relationships across diverse, cross-functional teams and external partners.
• Regulatory & Technical Acumen: Experience operating in regulated industries (preferably pharma) with understanding of compliance requirements.
• Documentation & Governance: Experience developing detailed project documentation and translating business requirements into technical specifications.

Preferred Competencies

• Leadership & Collaboration: Effective communication, relationship management, and cross-functional collaboration skills.
• Strategic thinking: Connect enterprise web capabilities and standards to business needs.
• Influence and collaboration: Build trusted relationships across functions and organizations.
• Judgment and accountability: Balance business needs, compliance requirements, resource capacity, and platform constraints.
• Adaptability & Growth Mindset: Proactive, inclusive, and flexible approach with a willingness to learn, experiment, and continuously improve.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
• Group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements, where possible.

Application Deadline

Amgen's application deadline for this position is 12/15; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Salary Range

110,030.80 USD - 148,865.20 USD