[Hiring] Manager, Global Events @Elastic

Role Description

As the Global Events Manager, AMER, you will be responsible for building the definitive stage for Search AI and delivering high-impact experiences as part of the ElasticON global tour. This is a highly collaborative role responsible for turning global event strategy into exceptional in-person experiences that engage customers, prospects, partners, and the Elastic community.

Working as part of the Global Events team, you will own the end-to-end execution of multiple ElasticON events, partnering closely with:

• Americas regional Marketing
• Sales
• Product Marketing
• Executive Communications
• Customer Success
• Agencies, venues, and vendors

This role combines strategic planning with hands-on execution. Responsibilities include:

• Developing project plans and managing budgets
• Overseeing registration, event technology, sponsorship delivery, production, logistics, staffing, and onsite operations
• Ensuring every event is delivered seamlessly while maintaining consistency across the global ElasticON programme

The Global Events Manager, AMER reports to the Senior Global Events Manager. We're looking for someone who thrives in a fast-paced environment, enjoys building strong cross-functional relationships, thinks strategically, and isn't afraid to roll up their sleeves to make things happen.

Qualifications

• 7+ years' experience managing large-scale B2B conferences, customer events or field marketing programmes
• Experience delivering complex, multi-workstream events from concept through onsite execution and post-event reporting
• Experience working within enterprise technology, SaaS, cloud, AI, data or cybersecurity industries is highly desirable
• Exceptional project management and organisational skills
• Strong knowledge of event technology platforms, including Cvent, Salesforce, Tableau and Google Workspace
• Excellent stakeholder management skills
• A proactive, collaborative and solutions-focused approach
• Willingness to travel extensively across the AMER region and work flexible hours as required by event schedules
• Fluent in English; Spanish or Portuguese would be an advantage
• Ability to translate event engagement into business outcomes

Requirements

• Manage content updates for the ElasticON web pages
• Translate global event strategy into detailed regional delivery plans
• Build and manage comprehensive project plans, timelines, workstreams, milestones and critical paths
• Manage all aspects of event delivery, including venue sourcing, production, audiovisual, catering, registration, staffing, transportation, security, signage, shipping, sponsor logistics and onsite operations
• Partner closely with regional Marketing, Sales, Customer Success, Product Marketing, Executive Communications and other internal teams
• Manage event websites, registration platforms and attendee communications using tools such as Cvent
• Orchestrate audience acquisition strategy and email campaign strategy in collaboration with DemandGen
• Support keynote, breakout and workshop planning by coordinating speaker logistics, rehearsal schedules and executive requirements
• Lead sponsor fulfilment, ensuring all contractual benefits are delivered
• Develop and manage event budgets, forecasts, purchase orders, contracts and invoice reconciliation
• Source, negotiate and manage relationships with venues, production partners, agencies and suppliers
• Identify project risks, manage dependencies and implement contingency plans
• Implement risk management and quality delivery protocols
• Lead onsite event management, acting as a key decision-maker
• Oversee executive-level programs, such as Executive Briefing Centers (EBCs), dinners, and "Week of Wonder" (WoW) initiatives
• Measure event success through attendee engagement, pipeline contribution, feedback and post-event reporting
• Own pipeline goals, helping drive event-generated leads, customer engagement and business growth

Benefits

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave