Role Description
PrizePicks is seeking a highly motivated and experienced Lifecycle Marketing Specialist to build and own the customer lifecycle strategy for one of our newest product lines, from the ground up. This is a rare opportunity to shape a lifecycle marketing function during an early, fast-moving build phase — owning strategy and cross-functional representation for a product that's still taking shape. The successful candidate will have a strong background in CRM, lifecycle marketing, and customer engagement strategies, and will be comfortable operating with ambiguity in a 0-to-1 environment.
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Own the end-to-end lifecycle strategy for a newly launched product line, driving its core repurchase and retention goal primarily through organic lifecycle communications.
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Design and execute post-purchase nurture flows, re-engagement nudges, and usage reminders.
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Partner with analytics to monitor a key guardrail metric that distinguishes genuine reinvestment from cash-out behavior, and to maintain a consistent ROI/attribution methodology across all lifecycle domains.
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Represent Lifecycle Marketing on the product’s cross-functional team, filling a dedicated seat among its workstream owners.
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Coordinate with other lifecycle domains to avoid overlapping campaigns and ensure a consistent end-to-end customer experience.
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Work with lifecycle analysts to define and extend customer segmentation to cover this product’s activity.
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Participate in shared quarterly tentpole campaign planning (major sports moments and product launch events), contributing your product’s unique angle to a unified brief.
Qualifications
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Bachelor’s degree in Marketing, Business, Communications, Analytics, or a related field preferred, but not required.
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Minimum of 3 years of experience in customer success, email/lifecycle, or CRM marketing roles.
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Proficiency in CRM platforms such as Braze, Optimove, or similar tools is highly preferred.
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Strong understanding of email/in-app/push marketing best practices and copywriting skills.
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Comfort operating in ambiguous, pre-launch environments and building lifecycle processes from scratch.
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Experience in Daily Fantasy Sports, gaming, e-commerce, or subscription/consumer products is preferred.
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Ability to analyze data and metrics to drive actionable insights and optimize campaign performance.
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Organized and detail-oriented, with a proven track record of managing multiple projects and meeting deadlines in a fast-paced environment.
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Excellent communication, collaboration, and problem-solving skills.
Benefits
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Company-subsidized medical, dental, & vision plans
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401(k) plan with company match
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Annual bonus
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Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
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Generous paid leave programs, including 16-week paid parental leave and disability benefits
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Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
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Company-wide in-person events and team outings
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Lifestyle enhancement program
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Company equipment provided (Windows & Mac options)
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Annual performance reviews with opportunities for growth and career development