[Hiring] Landscape Quoting and Social Media Coordinator @D2B

Role Description

The Quoting Support Coordinator will help maintain and improve the company’s CRM and quoting processes. They will use GoHighLevel to manage customer information, enquiries, follow-ups, and quote workflows, while preparing draft quotes using the company’s existing formula.

The successful candidate should have strong practical experience with GoHighLevel and be comfortable understanding fencing and retaining wall jobs. They will also provide support with the company’s social media marketing when required.

Key Responsibilities

• Quoting Support – Fencing & Retaining Walls
  • Prepare draft quotes using the company’s existing pricing formula.
  • Review job details and ensure the information needed for a quote is recorded.
  • Understand the general scope of fencing and retaining wall jobs.
  • Identify missing or unclear details and follow up before preparing a quote.
  • Enter quote information accurately into GoHighLevel.
  • Track quotes and follow up with customers as directed.
  • Escalate unusual jobs, unclear pricing, or exceptions to management for review.
• Social Media Marketing Support
  • Assist with planning and preparing social media content.
  • Create or coordinate posts featuring completed projects, progress photos, and business updates.
  • Write clear captions and organize content for publication.
  • Help maintain a consistent and professional presentation across the company’s social channels.
  • Support responses to social media enquiries and pass potential leads to the appropriate person.
• GoHighLevel CRM Management
  • Maintain accurate contact, lead, and opportunity records in GoHighLevel.
  • Manage pipelines and update enquiry and job statuses.
  • Monitor new enquiries and ensure they are assigned or followed up appropriately.
  • Set up and maintain follow-up tasks, reminders, and communications.
  • Support the use of GoHighLevel for quoting and customer management.
  • Identify gaps or inefficiencies in CRM workflows and recommend improvements.
  • Troubleshoot routine issues and help keep the system organized and up to date.

Qualifications

• Strong hands-on experience using GoHighLevel.
• Experience maintaining CRM records, pipelines, and follow-up processes.
• Ability to learn and accurately apply a company-specific quoting formula.
• Strong attention to detail and confidence working with customer and job information.
• Good written and spoken English.
• Clear communication skills and a proactive approach to following up missing details.
• Ability to manage tasks independently and raise issues promptly.

Requirements

• Highly Desirable:
  • Experience in landscaping, fencing, or retaining wall businesses.
  • Familiarity with Australian fencing and retaining wall jobs, terminology, or customer expectations.
  • Experience preparing or supporting quotes for trade or construction work.
  • Social media content or marketing experience for a trade or home-services business.

Benefits

• Salary: PHP 50,000 - 66,000 per month
• Working Hours: Brisbane Working Hours
• Holidays: TBC