[Hiring] Klaviyo Technician @Social Scout

Role Description

As a Klaviyo Technician at Social Scout, you will be responsible for the technical execution that powers world-class email marketing programs. You will:

• Build and launch high-performing Klaviyo flows (Welcome, Cart/Browse Abandon, Post-Purchase, Winback, Sunset).
• Implement accurate flow logic (triggers, filters, splits, timing, exclusions, suppression).
• Set up campaigns in Klaviyo and complete final pre-send QA (links, targeting, tracking, personalization).
• Implement templates/modules in Klaviyo to support fast, consistent email production.
• Configure and validate integrations (Shopify and other tools like Recharge/Skio, Gorgias, SMS platforms as applicable).
• Ensure tracking, events, and product/catalog data are syncing correctly for segmentation and automation.
• Troubleshoot technical issues quickly (broken personalization, incorrect triggers, rendering, feed issues).
• Maintain clean documentation and follow SOPs so builds are repeatable, scalable, and error-free.

Qualifications

• 2+ years of hands-on Klaviyo implementation experience, ideally across multiple eCommerce brands.
• Strong understanding of flow logic (triggers, filters, splits, delays, exclusions).
• Comfortable working with Shopify + Klaviyo data, events, and customer properties.
• Experience building/working with templates (drag-and-drop and/or HTML).
• High attention to detail, strong QA habits, and ability to catch mistakes before launch.
• Ability to work fast without sacrificing build quality.
• Clear written communication (you can explain what you built, what’s missing, and what’s blocking).
• Agency experience is a plus, or comfort juggling multiple accounts simultaneously.

Requirements

• Fluent English required (written and spoken).
• Available 9:00 AM to 5:00 PM EST, with flexibility of ±1 to 2 hours.
• This is a full-time (40 hours per week) and fully remote position.
• You must be set up and hired as a contractor.

Benefits

• Work with a fast-growing agency and a high-performing team.
• Ongoing training and exposure to advanced Klaviyo strategy and testing.
• Access to templates, SOPs, and build frameworks that make execution smoother.
• A team that values speed, quality, and performance, without unnecessary bureaucracy.