[Hiring] Junior Marketing Specialist @Entrepreneur Cooperative

Role Description

We are seeking a highly organized, proactive, and detail-oriented Junior Marketing Specialist to support marketing operations, customer communications, campaign coordination, and lead management across multiple digital channels. This role is ideal for someone who enjoys working in fast-paced environments, managing marketing systems, coordinating campaigns, maintaining customer data accuracy, and supporting marketing automation workflows. The ideal candidate is tech-savvy, organized, customer-focused, and comfortable working across CRM systems, email/SMS marketing platforms, LinkedIn outreach, and reporting processes. This is an excellent opportunity for someone looking to grow within digital marketing, customer engagement, and marketing operations while supporting a premium customer-focused brand experience.

Key Responsibilities

• Email & SMS Marketing
  • Build, maintain, and segment contact databases within: Emma, GoHighLevel (GHL), and similar CRM and marketing automation platforms
  • Create, schedule, test, and deploy email and SMS campaigns
  • Coordinate campaign updates, content revisions, and audience segmentation
  • Monitor campaign responses and support follow-up activities when necessary
  • Ensure communication accuracy, working links, and clean customer data
• Lead Management & Customer Support
  • Monitor inbound leads and customer inquiries from marketing campaigns and digital channels
  • Maintain accurate customer and prospect records within company systems
  • Support communication with prospective customers and franchise candidates
  • Assist with onboarding workflows and customer welcome communications
  • Help maintain a high-quality customer experience across all touchpoints
• Marketing Operations & CRM Support
  • Monitor marketing automation systems and CRM workflows
  • Identify and report:
    • Automation issues
    • Workflow inconsistencies
    • Platform errors
    • Data discrepancies
  • Support platform maintenance, database organization, and user access management
  • Ensure marketing systems and customer records remain updated and organized
• LinkedIn Outreach & Engagement
  • Support LinkedIn outreach campaigns and engagement initiatives
  • Monitor inbound messages and inquiries
  • Assist with campaign launches and outreach optimization
  • Track outreach performance and recurring engagement metrics
  • Help maintain organized lead tracking and campaign reporting
• Reporting & Performance Tracking
  • Prepare weekly and monthly marketing performance reports
  • Track:
    • Campaign performance
    • Lead activity
    • Customer engagement metrics
    • Outreach performance
  • Maintain organized records of marketing activities and results
  • Provide recommendations and insights based on campaign performance data

Qualifications

• 1–3 years of experience in:
  • Marketing
  • Customer success
  • Communications
  • Marketing operations
  • Business operations
  • Related fields
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Experience working with:
  • CRM systems
  • Email marketing platforms
  • Marketing automation tools
• Strong attention to detail and multitasking abilities
• Proficiency with:
  • Google Workspace
  • Microsoft Office
• Comfortable learning and adapting to new software platforms
• Ability to work independently in a remote environment

Preferred Qualifications

• Experience with:
  • Emma
  • GoHighLevel (GHL)
  • Similar marketing automation platforms
• Familiarity with LinkedIn outreach and lead generation workflows
• Experience supporting:
  • Hospitality businesses
  • Luxury brands
  • Membership-based businesses
  • Franchise organizations
• Basic understanding of marketing analytics and reporting

What We’re Looking For

• Highly organized and detail-oriented professional
• Strong communication and follow-through skills
• Customer-focused mindset with commitment to quality service
• Proactive and solutions-oriented attitude
• Ability to balance multiple tasks and priorities efficiently
• Collaborative team player comfortable in fast-paced environments

What Success Looks Like

• Marketing campaigns are launched accurately and on schedule
• CRM and marketing databases remain organized and updated
• Customer communications maintain high-quality standards
• Lead tracking and reporting remain accurate and actionable
• Marketing systems and workflows operate efficiently
• The customer experience consistently reflects a premium brand standard

Why Join Us?

• Opportunity to grow within marketing operations and customer engagement
• Exposure to modern CRM and marketing automation systems
• Collaborative and supportive remote work environment
• High-impact role supporting customer experience and brand growth
• Long-term growth opportunities within marketing and operations