[Hiring] Internal Retail Food Service Brand Manager @Compass Group

Role Description

The Internal Brand Manager for Chartwells Higher Education is responsible for leading the strategy, innovation, standards, and execution of internal retail brands across the portfolio, with a strong focus on the college and university segment. This role will drive brand relevance and performance through forward-thinking innovation, disciplined operational execution, and effective sell-through strategies.

The Internal Brand Manager must be deeply attuned to evolving student preferences, campus trends, and cultural shifts to continuously refresh and elevate the brand experience. This individual will play a critical role in developing concepts and programs that keep students engaged, drive loyalty, and position internal brands as compelling, competitive choices within the campus retail environment.

Key Responsibilities

• Brand Strategy & Development
• Innovation & Concept Development
• Sell-Through Strategy & Performance Optimization
• Standards & Brand Governance
• Operational Execution
• Cross-Functional Collaboration
• Customer Experience & Loyalty

Qualifications

• Bachelor’s degree in Business, Marketing, Hospitality, or related field
• 5+ years of experience in brand management, retail, foodservice, or concept development
• Experience in the college/university or campus retail environment strongly preferred
• Strong understanding of consumer trends, particularly Gen Z behaviors and preferences
• Proven ability to translate ideas into operationally executable programs
• Strong analytical and problem-solving skills
• Excellent communication and cross-functional collaboration skills

Key Competencies

• Innovation and creativity
• Strategic thinking
• Operational excellence
• Customer-centric mindset
• Data-driven decision making
• Adaptability and trend awareness

Why This Role Matters

This role is critical to ensuring internal brands remain fresh, relevant, and competitive in a rapidly evolving college and university landscape. By driving innovation, enforcing high standards, and executing strong sell-through strategies, the Internal Brand Manager will create experiences that keep students engaged, build loyalty, and deliver sustained growth across the retail portfolio.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave