Role Description
We are seeking a highly organised, proactive, and detail-oriented Influencer & UGC Coordinator to support our growing creator ecosystem. This is a hands-on operational role focused on execution and coordination. You will manage day-to-day outreach, relationship nurturing, campaign execution, and UGC asset delivery, ensuring smooth operations between creators and the Melbourne marketing team.
What You'll Do
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Execute outreach to beauty and skincare influencers/KOLs (micro to mid-tier) as directed.
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Handle day-to-day communication, follow-ups, and relationship management with existing creators.
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Coordinate gifting, seeding, and paid collaboration deliveries.
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Track deliverables, chase content submissions, and manage approval workflows.
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Proactively reach out to potential users and creators for UGC opportunities via DMs, email, and forms.
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Send content briefs and requirements to selected creators.
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Maintain an organised library of approved UGC for the teamβs use in ads and social content.
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Handle logistics such as tracking shipments, contracts, and invoicing follow-ups.
Qualifications
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Must be based in the Philippines and capable of managing communication across UK business hours.
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1β2 years in Influencer Marketing or Social Media Coordination.
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Experience "hunting" for creators on TikTok and Instagram is essential.
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Experience working with US/UK remote agencies or brands, understanding the nuances of Western influencer rates, contracts, and communication styles.
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Experience using AI for influencer discovery (e.g., Modash, HypeAuditor, or AI-powered CRM tools).
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Ability to use ChatGPT/Claude for drafting personalized outreach scripts and creative briefs at scale.
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Ability to identify high-converting User Generated Content (UGC) and provide constructive feedback to creators based on brand guidelines.
Soft Skills
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High Emotional Intelligence: Ability to build rapport with creators and negotiate effectively.
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Organized Hustler: Capable of managing 20+ creator relationships simultaneously without losing track of deliverables.
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Culturally Savvy: Up-to-date with US/UK pop culture, slang, and viral trends to ensure content remains relevant.
Benefits
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Innovative Culture: Work with a brand thatβs redefining skincare standards through scientific innovation.
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Global Reach: Help shape the growth of Alpha-H across international markets.
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Be part of a forward-thinking company dedicated to health and wellness.
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Engage in pioneering projects that push the boundaries of innovation.
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Opportunities for professional growth and development.