Role Description
We are hiring a HubSpot CRM Specialist with hands-on expertise in building, managing, and analyzing dashboards across multiple departments. Someone who turns CRM data into actionable insights that drive marketing, sales, and revenue decisions.
This role is for someone who understands HubSpot not just as a CRM, but as the central nervous system of revenue operations. You will own the design, management, and optimization of HubSpot across Marketing, Sales, and Service teamsβbuilding dashboards, surfacing insights, and ensuring every department has the data it needs to make faster, smarter decisions. You will deeply learn VIDIZMO's products, sales motion, customer journey, and reporting needs, then translate that into a CRM environment that scales.
Key Responsibilities
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Dashboard Creation & Management:
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Design, build, and maintain custom dashboards and reports for different departments (Marketing, Sales, Customer Success, Leadership)
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Create role-specific views that give each team and stakeholder the metrics that matter most to them
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Continuously refine dashboards as business priorities, funnels, and KPIs evolve
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Data Analysis & Insights:
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Analyze pipeline, conversion, attribution, and campaign performance data to surface trends and opportunities
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Translate raw CRM data into clear, actionable insights and recommendations for leadership and department heads
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Build and maintain reporting on lead flow, deal velocity, win rates, forecasting, and revenue attribution
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CRM Administration & Optimization:
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Manage the overall HubSpot instance: properties, pipelines, deal stages, lifecycle stages, lists, and data hygiene
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Configure and maintain workflows, automation, lead scoring, and routing rules
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Ensure data quality, deduplication, and consistency across all objects and teams
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Manage user permissions, teams, and access across departments
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Cross-Functional Enablement:
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Partner with Marketing, Sales, and Service to understand reporting needs and build solutions that fit their workflows
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Set up and manage integrations between HubSpot and other tools in the stack
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Train and support internal teams on dashboards, reports, and CRM best practices
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Process & Scaling:
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Standardize how data is captured, tracked, and reported across the organization
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Identify gaps, bottlenecks, and manual processes, then automate them within HubSpot
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Keep the CRM aligned with evolving GTM strategy and product growth
Qualifications
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Bachelor's degree in a CS, Marketing, AI, etc.
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4β6 years of hands-on experience administering and managing HubSpot CRM (Marketing Hub, Sales Hub, and/or Service Hub)
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Proven expertise in building custom dashboards, reports, and analytics within HubSpot
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Strong data analysis skills with the ability to translate numbers into business insights
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Deep understanding of CRM workflows, automation, lead lifecycle, and pipeline management
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Ability to work cross-functionally and translate department needs into CRM solutions
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Comfortable operating in a hands-on, high-ownership role
Ideal Candidate Profile
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You are someone who thinks like an operator, not just an administrator, and is equally comfortable with:
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Building and troubleshooting CRM configurations and automation
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Reading data and telling the story behind it
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Seeing the CRM as a revenue engine, not just a contact database
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Enjoying understanding how Marketing, Sales, and Service teams actually work
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Wanting to directly influence pipeline visibility, forecasting, and revenue decisions
Nice to Have
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HubSpot certifications (Marketing Hub, Sales Hub, Reporting, etc.)
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Experience with B2B SaaS or GovTech sales motions
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Familiarity with integrations (Salesforce, data warehouses, BI tools, automation platforms)
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SQL or experience with external BI tools (Power BI, Looker, Tableau)
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Experience with revenue operations (RevOps)
Success Metrics
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Quality and clarity of dashboards and reporting across departments
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Accuracy and reliability of CRM data
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Speed at which leadership and teams can access actionable insights
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Adoption of dashboards and CRM tools across the organization
Benefits
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Health Insurance (OPD/IPD)
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Daily Lunch Facility
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Separate Maternity Cover
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Leave encashment
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Car Support Program
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Referral Bonus
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EOBI
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Bi-Annual Increment
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Provident Fund
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Career Growth
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Bonus (benefits vary based on location)