Role Description
Reporting to the Account Director, the Guinness Brewery Ambassador (GBA) is responsible for developing and delivering education and expanding awareness of the clientβs premium beer portfolio within a designated territory.
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Distributor Engagement:
Drive brand presence, education, and training supporting distributor partners within the designated territory.
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Customer Engagement:
Deliver retailer-focused training, inclusive of brand history, production, taste profiles, draft systems, and beer quality.
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Consumer Engagement:
Facilitate consumer brand experiences focused on education, as requested by client or agency.
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Advocacy:
Represent brand(s) at distributor and customer-facing (trade) events or trainings with education, including quality standards and occasional media appearances.
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Quality:
Own brand quality standards and impart draft systems expertise, including but not limited to hands-on draft equipment diagnosis and troubleshooting.
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Mentorship:
Mentor agency ambassadors and client sales organizations in brand knowledge and quality expertise, instilling and developing a passion for the industry.
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Content Development:
Collaborate in developing educational and training content in support of internal (agency & client) and external (customer/trade & distributor) audiences.
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Cultivate Opportunities:
As industry influencers, seek out opportunities within the territories for brand engagement and noted members of industry communities.
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Legal & Compliance:
Maintain all legal & marketing code guidelines.
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Agency Accountabilities:
Complete accurate and timely management including:
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Administrative tasks, budget tracking, and expense management.
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Delivery of individual KPIs and program activities.
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Participation in all internal meetings and training initiatives.
What Success Looks Like:
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Performance growth (exceeding goals) against designated KPIs.
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Delivery of program activities in alignment with client goals.
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Strong agency visibility for program team at client and within agency.
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High rate of positive feedback from attendees of educational engagements and added value within the designated territory.
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Continued expansion of educational knowledge and technical skillsets.
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Positive 360ΒΊ feedback from manager and client partners.
The physical demands of this role require the following:
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Must be able to regularly lift, carry, push, and/or pull items weighing at least 15 pounds and up to 50 pounds.
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Must be able to perform physical tasks associated with the role, including moving materials, equipment, and supplies as needed.
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Ability to stand, walk, bend, stoop, reach, and perform repetitive motions for extended periods as required by the position.
Qualifications
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College degree (4-year) or B.A./B.S. equivalent with focus on Communications, Marketing or Business.
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7-10 years of experience in the beer, spirits, or hospitality industry.
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Established network of industry professionals within the local market preferred.
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Experience representing bev-alc brands in a field-based role preferred.
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Excellent knowledge of bev-alc laws, regulations, and rules.
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Confident and outgoing with excellent personal presentation, communication skills, and the ability to tailor communication for a variety of environments.
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Deep understanding of market and industry trends.
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Strong budget management and business administration skills.
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Must have access to reliable transportation.
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Ability to work remotely with flexible hours, including nights and weekends.
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Travel requirements estimated at 20% of time.
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Manage administrative tasks with attention to meeting agency compliance guidelines and standards.
Benefits
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Base compensation range: $100,000.00 - $120,000.00 annually.
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Bonus-eligible position, with bonus potential subject to applicable bonus plan terms and conditions.
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Incentive opportunities plus full benefits including:
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Medical
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Dental
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Vision
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401k with match
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PTO time and more!