[Hiring] Global Insights Director @Amgen

Role Description

Join Amgen’s Mission of Serving Patients. In this vital role, the Global Commercial Insights Director will be responsible for driving commercial insights that shape strategy and key decisions for the rare disease portfolio, including TEPEZZA, UPLIZNA, KRYSTEXXA, and pipeline assets. This includes leading a team that generates insights by integrating a myriad of sources that may include (but not limited to) internal knowledge, strategic secondary analytics, and primary market research.

The individual in this role is a collaborative business partner that can align business questions with impactful insight generation approaches and influence commercial perspectives on franchise/product strategy, brand building, and decisions for internal governance. They are an effective communicator and storyteller and a passionate champion of insights-driven strategy. They engage partners and drive alignment on an approach that advances thinking and enables objective and data-driven decision-making in the face of ambiguity.

This position reports to the Executive Director for Global Insights, within Business Analytics and Insight (BAI) but will work day-to-day with Global partners including Marketing, Value & Access, Forecasting, Competitive Intelligence, etc.

Responsibilities

• Lead teams synthesizing information from a variety of sources (e.g., market research, competitive intelligence, secondary data, advisory boards) to develop strategic insights that address business needs.
• Integrate insights and knowledge to develop business cases and facilitate workshops to support clinical development plans, lifecycle management, and other strategic decisions.
• Plan, design, and conduct primary market research with a research agency for assets across various phases of the product lifecycle to enable strategic decision making.
• Lead ad hoc strategic secondary analytics to inform strategic decisions.
• Clearly communicate insights and recommendations to a variety of audiences, including senior leadership (e.g., Therapeutic Area Heads), and become a “devil’s advocate” when needed.
• Partner with commercial leadership and cross-functional partners to define and prioritize objectives, budget, and work plans to meet evolving business needs.
• Identify, evaluate, and manage relationships with best-in-class vendors and look for opportunities to innovate and advance capabilities.
• Manage and develop direct reports, while individually leading select projects when needed.
• Ensure that both routine and ad-hoc projects are in compliance with all Amgen SOPs and meet service-level expectations for quality, timeliness, and budget.

Qualifications

• Doctorate degree and 4 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience.
• Or Master's degree and 8 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience.
• Or Bachelor's degree and 10 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience.

Requirements

• Demonstrated exceptional business acumen, strategic/critical thinking skills, and ability to influence key decisions.
• Ability to independently extract, analyze, treat, and consolidate data from sources in formats with rigor and high level of accuracy and translate into actionable recommendations.
• Excellent oral, written, and presentation skills with ability to explain complex concepts clearly to a variety of audiences, including senior management.
• Ability to work collaboratively and adaptively in team-based, cross-functional environments.
• Ability to balance a multitude of stakeholders and projects in parallel.
• Strong knowledge of drug development, commercialization, and the broader healthcare industry (patients, HCPs, payers).
• Experience leading primary research.
• Experience with biopharmaceutical industry datasets and databases.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans.
• Flexible work models where possible.