[Hiring] Global Ecosystem Marketing MDF Program Manager @Red River

Role Description

We are looking for a strategic and detail-oriented MDF Program Manager to lead the evolution of our Global Market Development Funds program. You will be the architect of how we invest with our partners (ISVs, OEMs, SIs, Resellers and Distribution) to drive mutual growth. Your mission is to ensure that every dollar invested in our ecosystem results in measurable pipeline and brand awareness, while maintaining strict compliance and ease of use for our partners.

• Strategic Oversight: Design and implement global MDF metrics and provide analysis in accordance with our marketing MDF guidelines and corporate marketing goals.
• Fund Management: Oversee the global MDF budget, including allocation, forecasting, and tracking "proof of execution" (POE) to ensure high utilization rates.
• Partner Enablement: Act as the primary point of contact for regional and global channel managers to educate them on program metrics, aligning to MDF requirements and marketing best practices.
• Performance Tracking: Develop and monitor KPIs and ROI models for partner-led activities. You won't just track if the money was spent, but how effectively it converted to lead generation and pipeline.
• Process Optimization: Work with Operations and Finance to streamline the claim-to-pay process through our E2Open tool, reducing friction for partners while maintaining audit-ready compliance and communicating the improvements and results. Using AI tools, provide analysis and automate reporting and self-serve capabilities for our Marketing MDF dashboards.
• Cross-Functional Collaboration: Partner with Regional Marketing, Channel Sales, Marketing Ops and Legal to ensure regional nuances are reflected in the global strategy, metrics and reporting.

Qualifications

• Experience - 5+ years in Channel Marketing, Partner Programs, or Marketing Operations.
• Technical Savvy - High proficiency in CRM (Salesforce) and Supply Chain solution programs (E2Open).
• Financial Literacy - Strong grasp of budget management, accrual accounting basics, and ROI modeling.
• Communication - Ability to explain complex compliance rules to non-technical partners with clarity.
• Education - Bachelor’s degree in Marketing, Business, or Finance (or equivalent experience).

Requirements

• Utilization: You have increased the MDF fund utilization rate by 15% through better partner communication and education.
• Audit Accuracy: You have worked with our MDF team to improve the current marketing claims process with E2Open and are within SLAs for all marketing claims.
• Efficiency: You have reduced the average time from "Claim Submission" to "Partner Reimbursement" by 20%.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Flexible Spending Account - healthcare and dependent care.
• Health Savings Account - high deductible medical plan.
• Retirement 401(k) with employer match.
• Paid time off and holidays.
• Paid parental leave plans for all new parents.
• Leave benefits including disability, paid family medical leave, and paid military leave.
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!