[Hiring] E-Commerce Trainee @DCX

Role Description

DCX Academy seeks candidates with strong foundational capabilities and the potential to grow into high-performing virtual professionals supporting e-commerce, promotional product businesses, and global clients. DCX E-Commerce Trainees must demonstrate key traits and meet baseline requirements to succeed, with flexibility for cross-skilling based on client needs and role availability. This provides exposure to different industries and supports development toward client-facing roles.

• Analyzes the customer’s demographic details in addition to forming marketing strategies accordingly.
• Contributes to creating digital assets: email campaigns, client portals, and e-commerce platforms.
• Builds web stores with functionality that supports the client’s needs.
• Understands how each store types of invoices for the customers.
• Keeps web stores updated with pricing, product maintenance, and graphics.
• Checks the inventory and orders samples.
• Coordinates the production of orders and ensures timely communication with suppliers about orders using an e-commerce platform.
• Provides administrative and project support for a variety of e-commerce projects.
• Ad hoc tasks aligned with those mentioned above.

Qualifications

• Bachelor's degree in Marketing, Communications, Business Administration, or any related field.
• 1-2 years of direct E-Commerce, Promotional, or other similar experience.
• Strong verbal, written, and English communication skills.
• Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.

Requirements

• Proficient in Microsoft and Google applications; basic knowledge of Adobe Illustrator, Photoshop, and Canva is a plus.
• Basic Excel skills (simple formulas) and the ability to create clear PowerPoint presentations.
• Ability to perform basic arithmetic (costing and pricing).
• Strong attention to detail in reviewing and validating data/content.
• Able to interpret written instructions and execute tasks with minimal supervision.
• Basic understanding of e-commerce workflows (product listings, store setup, optimization, and SEO fundamentals).
• Strong communication skills with the ability to clearly convey ideas, follow instructions, and interact professionally with clients and team members.
• Demonstrates customer orientation and the ability to adapt to different personalities. Comfortable supporting social media marketing activities.
• Experience in the promotional products industry or similar e-commerce environments is an advantage.
• Familiarity with industry platforms such as Sage, ESP, CommonSku, or Syncore is a plus.

Benefits

• Salary Range: Php 22,000 - 27,500.00
• Industry: Promotional Products
• Job Type: Full-time
• Work Shift:
  • Training: 2:00 AM CST - 11:00 AM CST
  • Post-Training: 8:00 AM - 5:00 PM CST (USA)
• Workdays: Monday through Friday (USA)
• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Internet stipends upon regularization
• HMO Coverage
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth