[Hiring] Disputes Industry Strategist @Velera

Role Description

The Disputes Industry Strategist will serve as a key partner in positioning Velera Disputes solutions as industry-leading offerings. This role blends strategic marketing, client engagement, and enablement responsibilities to create compelling narratives, drive thought leadership and deliver high-impact presentations. By collaborating across internal teams and leveraging industry insights, this individual will ensure our solutions are recognized for innovation, client advocacy and operational excellence.

Day in the Life

• Strategic Positioning & Marketing
  • Develop and execute a go-to-market strategy for Disputes solutions, ensuring alignment with organizational priorities and responsiveness to industry trends.
  • Create framework and messaging that articulates the unique value proposition of our solutions.
  • Partner with marketing to produce client-facing collateral, case studies, blogs, newsletters and thought leadership content.
  • Identify and pursue PR opportunities, including industry awards, event participation and recognition programs.
• Client Engagement & Enablement
  • Equip internal stakeholders (Sales, Account Management, Service teams) with tools, training and strategic messaging to effectively communicate solution capabilities.
  • Develop and deliver high-impact presentations for leadership discussions, client forums and industry events.
  • Build and execute client experience feedback processes to inform continuous improvement and strategic positioning.
• Industry Awareness & Collaboration
  • Monitor and analyze industry trends, consumer behavior, and competitive positioning to inform strategy.
  • Collaborate with cross-functional teams to ensure consistent messaging and seamless execution of marketing and enablement initiatives.
  • Advocate for both clients and the organization, enhancing experiences and fostering trust.

Qualifications

• 10+ years of experience in marketing strategy, client engagement or enablement roles with demonstrated leadership in thought leadership, go-to-market strategies and stakeholder management.
• Strong PowerPoint and presentation skills, graphic designing experience preferred.
• Knowledge of financial services preferred.
• Bachelor's degree in Marketing, Communications, Business or related field.

Requirements

• Demonstrates ability to present effectively virtually and in person and appeals to multiple layers of the organization.
• Excellent written and verbal communication skills with ability to influence at all organization levels.
• Ability to manage multiple projects, work in fast-paced environment, and meet deadlines.
• Demonstrated excellent analytical and quantitative skills.
• Ability to exercise discretion and good judgment in making decisions.
• Ability to travel as needed, less than 25%.

Benefits

• Competitive wages.
• Medical with telemedicine.
• Dental and Vision.
• Basic and Optional Life Insurance.
• Paid Time Off (PTO).
• Maternity, Parental, Family Care.
• Community Volunteer Time Off.
• 12 Paid Holidays.
• Company Paid Disability Insurance.
• 401k (with employer match).
• Health Savings Accounts (HSA) with company provided contributions.
• Flexible Spending Accounts (FSA).
• Supplemental Insurance.
• Mental Health and Well-being: Employee Assistance Program (EAP).
• Tuition Reimbursement.
• Wellness program.