[Hiring] Director of Travel Product Merchandising and Portfolio Strategy @Range

Role Description

The Director, Travel Product Merchandising & Portfolio Strategy owns how Kensington's travel product comes to life across every touchpoint — the storytelling, the structure, and the strategy behind how it's merchandised. A strategic partner role: this person defines content strategy by line of business, leads category management, and drives the seasonal and specialty merchandising calendar, while managing the team that executes day to day.

• Own product storytelling and content strategy by line of business — the point of view, structure, and narrative behind every itinerary, service, and destination page.
• Lead category management: assess performance, identify gaps, decide where to invest.
• Drive the seasonal and specialty merchandising calendar end to end.
• Own product accuracy — content and tagging reflect what's actually being sold.
• Partner cross-functionally: Product on planning and launches, Sales on a sellable portfolio, Marketing on channel and campaign alignment.
• Ground merchandising decisions in data — booking and performance trends, competitive intelligence, customer feedback.
• Build the team's fluency with AI-supported workflows without compromising quality.
• Manage, coach, and develop the Merchandising team.

Qualifications

• Bachelor's degree.
• 6-8 years in digital merchandising, content strategy, or product marketing, with a track record of strategies that drive growth and profitability.
• 3-5 years managing and developing a team.
• Luxury travel, hospitality, or tourism background strongly preferred.
• Strong financial and analytical skills — able to connect decisions to leads, conversion, close rate, and margin.
• Deep understanding of digital customer journeys: discoverability, storytelling, navigation, search, conversion optimization.
• Genuine curiosity about customer trends and behavior, beyond what the data alone shows.
• Strong editorial judgment — able to set a content point of view and hold others' work to it.
• Practical experience with AI tools in content or merchandising workflows; familiarity with tools like Asana and Cloudinary a plus.
• Proactive and high-ownership — drives strategy forward rather than waiting on direction.
• Strong cross-functional leadership — comfortable in a fast-paced, matrixed environment, able to influence peers and senior stakeholders.

Requirements

• The expected compensation range for this position is: $110,000 to $130,000.
• The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

Benefits

• Competitive compensation package with a strong pay for performance rewards approach.
• Opportunity to participate in incentive programs and compensation tied to business and individual performance.

Company Description

At Range Group we believe in the power of the professional travel advisor. We represent over $4.5 billion in annual travel sales. All our investments stem from a common thesis, that travel advisors add real value to a trip. Travel advisors when equipped with technology and 24/7 support are irreplaceable. Equally important is our philanthropy. Range Foundation channels 10% of group profits to social impact.

• Investing to build a better future through exploration grants, improved access to education, new discoveries on sea and land, cultural infrastructure, and helping our global neighbors in times of need.