Role Description
The Director, Paid Performance owns paid media end to end. Google first, Meta second, with eventual oversight of every channel where we put a dollar in front of a customer. Responsibilities include:
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Paid acquisition strategy and in-platform execution across Google and Meta
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New-customer CAC, blended CAC, CAC payback, LTV-to-CAC, subscription attach rate
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Testing infrastructure: incrementality, holdouts, geo tests, creative experimentation
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Channel mix, budget allocation, and weekly performance reporting to CMO and CEO
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Agency relationships once the foundation is rebuilt
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Cross-functional partnership with brand, creative, lifecycle, retention, and finance
Qualifications
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6 to 8 years in paid media, with at least 4 years at digitally native DTC brands
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Demonstrated ownership of paid budgets at $4M+ annually, ideally in subscription or supplement
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Hands-on operator in Google Ads (Search, Shopping, PMax) and Meta Ads Manager
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Track record of running incrementality tests (geo holdouts, conversion lift, PSA baselines)
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Fluency in Shopify, GA4, customer match, server-side tracking, and modern attribution
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Experience transitioning paid programs between in-house and agency models
Requirements
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Builds campaigns, writes keyword and negative lists, reads search terms reports daily
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Designs experiments with intent and reads them with statistical discipline
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Holds agencies, attribution platforms, and platform-reported numbers to a higher standard
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Communicates performance in numbers, not narratives
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Owns CAC publicly, without hiding behind blended metrics or favorable date ranges
Benefits
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Full medical, dental, and vision benefits
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Basic Life Insurance
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Immediate 401(k) eligibility with company matching
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Unlimited vacation
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Paid holidays
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Flexible workplace policy
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$100/month flexible benefit stipend
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Tuition reimbursement
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Fringe benefits include in-office meals, product credits and discounts, lifestyle spending account, family planning, online learning, fitness stipend, among many others