Role Description
The Director of Market Access & Reimbursement Strategy will lead Saluda's U.S. market access, coverage, and reimbursement strategy, with direct ownership of the Smart Access Reimbursement program. This leader will ensure patients and providers have a clear, reliable path to therapy access from prior authorization through payment, while building the payer strategies, evidence narratives, and value-based contracting frameworks that position Saluda's closed-loop technology for long-term commercial success.
This is a high-visibility role reporting to the VP of Marketing, working cross-functionally with Sales, Clinical, Regulatory, and Finance, and engaging directly with payers, providers, and policy stakeholders.
What Youβll Do:
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Smart Access Reimbursement Program
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Own, manage, and continuously improve the Smart Access Reimbursement program, including prior authorization support, appeals strategy, benefit investigation, and case escalation pathways.
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Define program KPIs (approval rates, turnaround times, denial overturn rates) and report performance to commercial leadership.
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Manage vendor and hub-services relationships supporting the program; ensure field teams and provider offices are trained and supported.
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Serve as the escalation point for complex access cases and emerging payer barriers.
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Payer & Reimbursement Strategy
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Develop and execute national and regional payer strategies to establish, maintain, and expand coverage for SCS and closed-loop therapy.
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Monitor and shape coding, coverage, and payment dynamics (CPT/HCPCS, DRG/APC, physician fee schedule) across commercial, Medicare, and Medicaid channels.
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Track and respond to CMS policy developments, including the Ambulatory Specialty Model (ASM) and other value-based initiatives affecting the chronic pain and neuromodulation space.
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Lead development of value-based and shared-risk contracting frameworks that leverage Evoke's objective ECAP data as a differentiator.
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Evidence & Value Communication
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Lead the translation of clinical and real-world evidence into payer-facing value dossiers, objection handlers, and coverage advocacy materials.
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Support medical policy engagement, including responses to draft policies, technology assessments, and payer advisory interactions.
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Build and manage relationships with relevant medical societies (e.g., NANS, INS, ASPN, ASIPP) to advance coverage advocacy, coding initiatives, and clinical guideline development supporting SCS access.
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Equip Sales and field reimbursement resources with tools, training, and messaging to navigate access conversations confidently.
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Cross-Functional & Team Leadership
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Collaborate with Marketing, Sales, and Therapy Awareness teams to integrate access messaging into commercial campaigns and launch plans.
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Build and mentor market access talent as the function scales; manage direct reports and/or contracted field reimbursement resources as assigned.
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Represent Saluda with professional societies, coalitions, and industry groups on reimbursement and policy matters.
Qualifications
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Bachelor's degree; advanced degree (MBA, MPH, MHA, JD) preferred.
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10+ years of progressive experience in medical device market access, reimbursement, or payer strategy; neuromodulation, spine, or interventional pain experience strongly preferred.
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Demonstrated success managing a reimbursement support / hub-services program, including vendor oversight and KPI management.
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Deep working knowledge of U.S. coding, coverage, and payment systems across sites of service (hospital outpatient, ASC, physician office).
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Experience engaging payers directly on medical policy, coverage expansion, and contracting.
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Familiarity with CMS payment models and value-based care trends.
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Strong cross-functional leadership and executive communication skills.
Preferred
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Experience launching or defending coverage for a novel Class III device or breakthrough technology.
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Prior work on value-based or risk-sharing agreements using device-generated objective data.
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Established payer and specialty-society relationships in the pain management space.
Competencies for Success:
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Strategic and hands-on: comfortable setting payer strategy and personally driving a stuck prior auth to resolution.
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Data-driven storyteller: converts clinical evidence and program metrics into narratives that move payers and executives.
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Cross-functional connector: builds trust quickly across Sales, Clinical, and Finance.
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Bias for action: thrives in a growth-stage company where the playbook is still being written.
Our Core Values:
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People β Our first responsibility is to the patients we serve.
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Integrity β Do the right thing.
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Pioneering β Lead Boldly, Change Lives, Disrupt the Status-Quo.
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Performance β Win together β Deliver with Excellence.
Saluda Medical embraces diversity and equal opportunity. We are committed to building a team representative of a variety of backgrounds, perspectives and skills. We believe people are the source of our inspiration and innovation.
Saluda Medical does not accept non-solicited resumes or candidate submittals from search/recruiting agencies not already on Saluda Medicalβs approved agency list. Unsolicited resumes or candidate information submitted to Saluda Medical by search/recruiting agencies not already on Saluda Medicalβs approved agency list shall become the property of Saluda Medical.