[Hiring] Digital Marketing Manager @TravelNet Solutions

Role Description

As a Digital Marketing Manager, you will be the go-to marketing partner for a book of vacation rental companies, owning both their digital performance and the relationship behind it. For TrackPMS customers, you will team up with Customer Success Managers, lead monthly reviews and Health Checks, and bring the marketing story to Quarterly Reviews. For customers outside TrackPMS, you will own the full relationship, run every review, and work with a dedicated Customer Account Executive on an account plan to bring them onto Track.

• Own the customer relationship as the primary contact by direct phone, email, the shared DMM inbox, and Zendesk, and train customers on TrackInsights so they get real value from it.
• Run Health Checks on every account (monthly or bi-monthly by tier), keep tasks current in Certinia, and catch slipping performance, slow responses, or frustration before it turns into churn.
• Turn Google Ads, Facebook Ads, and other channel data in TrackInsights into report decks that show clients what is working, what is not, and what to do next.
• Lead recurring client meetings and quarterly audit presentations, and adjust each client's marketing strategy based on performance trends and what is happening in the market.
• Measure ROI across every digital channel and report on KPIs like purchases, website engagement rate, cost per acquisition, return on ad spend, click through rate, and open rate.
• Make sure action items from client meetings actually get done by coordinating with our ad creators, blog and content writers, and website support team.
• Partner with CSMs, CAEs, Product Marketing, and Data on QBRs, Strategic Business Reviews, renewals, upsells, product launches, and accurate attribution reporting.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, Journalism, English, or a related field
• Hands-on experience with paid search (Google and Bing), Google Ads, Facebook Ads Manager, and Google Analytics
• Working knowledge of email marketing, SEO, and conversion optimization across B2B and B2C
• Experience with Salesforce and comfort presenting performance data and recommendations to clients
• Comfortable using AI tools like Claude to speed up data analysis, report drafting, and research
• Willing to travel as needed

Nice to have

• Experience in the travel, hospitality, or vacation rental industry
• Familiarity with Certinia or Zendesk

Compensation

The expected starting base salary range for this role is $60,000 - $70,000, plus eligibility for a 10% annual incentive tied to company performance. Final compensation is based on relevant skills, experience, education, and geographic location.

Benefits

• Full medical, dental, and vision coverage
• Flexible paid time off
• Health Savings Account with up to a $2,000 annual match, plus Flexible Spending Accounts
• Up to $900 a year in Wellness Rewards
• Retirement plan with employer match
• Unlimited access to professional training and development
• Company-paid life insurance and long-term disability coverage
• Flexible work environment, plus a $150 quarterly gift for personal use

Equal Employment Opportunity

We celebrate diversity of thought, culture, and background and are committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, veteran status, or any other protected status under applicable federal, state, or local law. We comply with all applicable laws governing nondiscrimination in every location where we operate and encourage individuals from all backgrounds to apply.

If you need a reasonable accommodation to complete the application or interview process, contact [email protected] and we will work with you.

Ready to Level Up with us? Apply today.