[Hiring] Digital Dealer Major Groups & Publics Coordinator @J.D. Power

Role Description

The Digital Dealer Major Group & Publics Coordinator supports the execution and coordination of SmartDigital programs across large dealer groups and public automotive retail organizations. This role is responsible for assisting with day-to-day program management, data tracking, and operational support to ensure consistent delivery of digital initiatives across multiple rooftops.

Working closely with the Major Groups & Publics Advisor, you will help maintain program accuracy, support performance monitoring, and contribute to the successful rollout and adoption of OEM digital strategies. This is an ideal role for someone beginning their career in automotive digital marketing or account support, with strong opportunities for growth into more strategic responsibilities.

This is a full-time remote position with a flexible schedule and up to 25% travel requirements.

The Impact You Will Have in This Role:

You will help ensure the seamless execution of SmartDigital programs by maintaining data accuracy, supporting reporting, and enabling consistent implementation across dealer group operations—creating a strong operational foundation for digital success.

What You’ll Be Doing in This Role:

• Support the Major Groups & Publics Advisor in day-to-day management of dealer group accounts.
• Assist with onboarding and coordination of SmartDigital programs across multiple rooftops.
• Compile and maintain performance reports across websites, SEO, SEM, social media, and CRM tools.
• Track key performance metrics and flag trends, anomalies, or gaps for further analysis.
• Help ensure accuracy and consistency of program data, documentation, and deliverables.
• Coordinate internal workflows, including task tracking, follow-ups, and meeting preparation.
• Support client communications by preparing materials, notes, and summaries.
• Assist in resolving basic issues and escalating more complex challenges to senior team members.
• Participate in training and development to build knowledge of OEM programs and digital marketing best practices.
• Stay current on SmartDigital tools, processes, and program updates.

Qualifications

• 1–2 years of experience in digital marketing, account coordination, or administrative support (automotive experience a plus).
• Basic understanding of digital marketing concepts (websites, paid media, SEO, social media, analytics).
• Strong attention to detail and organizational skills.
• Analytical mindset with comfort working in spreadsheets and reporting tools.
• Effective written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proactive, team-oriented attitude with a willingness to learn.
• Proficiency in Microsoft Office or Google Workspace (Excel/Sheets preferred).

Requirements

This role is perfect for someone early in their career who is eager to learn and build a foundation in digital marketing and enterprise account support. Success comes from being detail-oriented, reliable, and curious. You’ll gain hands-on experience with large dealer groups and digital programs while developing the skills needed to grow into more advanced roles within the organization.

This position has a starting salary range of $75,000 to 85,000 USD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

Company Description

Company Mission

Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action.

Our Values

• We POWER Our Customer's Success
• We are Innovative, Collaborative and Grounded in Data
• We Make Things Easy
• We Get It Done
• We Start with Trust & Prove it Everyday

JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Should you require accommodations during the recruitment and selection process, please reach out to [email protected].

JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.