[Hiring] Digital Advertising Operations Coordinator @ISHIR

Role Description

We are seeking a highly organized and detail-oriented Digital Advertising Operations Coordinator to support a Performance Marketing team. This role is ideal for someone who is comfortable navigating digital advertising platforms such as Google Ads and Meta Ads Manager, enjoys process-driven work, and takes pride in keeping advertising accounts, reporting, and operational tasks organized and on schedule. The successful candidate will support multiple client accounts in a fast-paced environment where priorities may change throughout the day. Strong attention to detail, organization, communication, and the ability to manage multiple requests independently are essential.

Key Responsibilities

• Google Ads & Meta Ads Operations
  • Create and assist with the setup of new Google Ads accounts during client onboarding.
  • Set up conversion actions and payment profiles.
  • Perform routine Google Ads account audits.
  • Complete call tracking audits and tagging activities.
  • Update campaign budgets across Google Ads and Meta Ads Manager.
  • Capture screenshots and campaign information for internal stakeholders.
  • Assist with recurring advertising account maintenance and operational tasks.
• Reporting & Analytics
  • Build and maintain digital advertising reports.
  • Audit reports and ensure information is accurate and up to date.
  • Populate weekly reporting spreadsheets.
  • Maintain and update dashboards.
  • Verify reporting accuracy and identify discrepancies.
  • Assist with recurring reporting and data-related operational tasks.
• Administrative & Operational Support
  • Monitor and respond to internal requests through project management and communication platforms.
  • Prioritize incoming operational requests based on urgency and importance.
  • Support the Performance Marketing team with recurring administrative tasks.
  • Assist leadership with weekly operational requirements.
  • Help maintain organized workflows, documentation, and schedules.
  • Follow established processes and contribute to continuous improvement.

Required Software & Platform Experience

• Required:
  • Google Ads
  • Meta Ads Manager
  • Asana or similar project management tools
  • Google Sheets
  • Microsoft Excel
  • Slack or similar communication platforms
  • Call tracking platforms such as CallRail
• Preferred:
  • Agency Analytics or similar reporting platforms
  • Looker Studio
  • Training may be provided on preferred platforms.

Qualifications

• Hands-on familiarity with navigating Google Ads and Meta Ads Manager.
• Strong organizational and time management skills.
• Exceptional attention to detail and accuracy.
• Ability to prioritize and manage multiple requests simultaneously.
• Comfortable learning new software, tools, and internal processes.
• Strong written communication skills.
• Ability to work independently in a remote environment.
• Reliable and dependable with the ability to meet deadlines.

Preferred Qualifications

• Previous experience working in a digital marketing or advertising agency.
• Experience supporting performance marketing or digital advertising teams.
• Experience with reporting and dashboard platforms.
• Experience working in a fast-paced, multi-client environment.
• Familiarity with advertising account setup and routine account maintenance.

What Success Looks Like

Within the first 30 days, the successful candidate should be able to independently:

• Navigate Google Ads and Meta Ads Manager confidently.
• Complete routine budget and account maintenance updates.
• Process and prioritize requests received through project management and communication platforms.
• Perform basic call tracking audits and tagging activities.
• Build and update advertising reports.
• Accurately maintain weekly reporting dashboards and spreadsheets.
• Assist with Google Ads account setup during onboarding.
• Complete recurring operational and administrative tasks with minimal supervision.

Key Attributes for Success

• Highly organized and detail-oriented.
• Dependable and accountable.
• Curious and eager to learn.
• Process-driven and systematic.
• Adaptable to changing priorities.
• Comfortable managing multiple tasks simultaneously.
• Proactive in communicating progress and raising questions.
• Committed to accuracy and high-quality work.
• Comfortable working independently in a remote environment.

Scope of the Role

This is an advertising operations and coordination role, rather than a campaign strategy or creative role. The position does not primarily involve:

• Google Ads campaign strategy.
• Campaign optimization.
• Media planning.
• Client presentations.
• Performance analysis.
• Ad copywriting.
• Creative development.