[Hiring] CXO Program Manager @Extreme Networks

Role Description

Extreme Networks, a leader in enterprise cloud networking, is seeking an experienced CXO Program Manager to join our growing Brand team. In this role, you'll create and deliver world-class experiences for CIOs, CTOs, CISOs, and other senior technology leaders through invitation-only events, executive communications, digital engagement, and community-building initiatives. Working cross-functionally with Marketing, Sales, Product, and executive leadership, you'll strengthen customer relationships, elevate the Extreme brand, and drive strategic business growth.

Responsibilities

• Executive Event Strategy & Execution
  • Assist in the planning, logistics, execution, and measurement of invitation-only CXO events, including executive summits, roundtables, and industry experiences.
  • Coordinate executive participation, project timelines, vendors, budgets, resources, and deliverables to ensure flawless execution.
  • Design exceptional attendee journeys that create meaningful networking opportunities and reinforce the Extreme brand.
  • Partner with internal stakeholders to continually innovate and elevate the executive event experience.
• Executive Community Development
  • Help transform the CXO Program into a year-round executive community that extends well beyond live events.
  • Develop and manage ongoing engagement initiatives including:
    • Executive virtual forums and peer discussions
    • Quarterly executive newsletters and community communications
    • Thought leadership content and exclusive member resources
    • Community engagement campaigns
  • Identify new opportunities to foster meaningful connections between technology leaders and strengthen customer loyalty.
• Digital Program & Content Management
  • Support the development and ongoing management of the CXO Program presence on ExtremeNetworks.com as a destination for executive content, event information, thought leadership, and community engagement.
  • Identify content needs and coordinate development of executive messaging, event communications, social media, campaigns, videos, and post-event content.
  • Collaborate with content strategy, digital marketing, and creative teams to ensure a consistent executive brand experience across all channels.
• Cross-Functional Collaboration
  • Collaborate with executive leadership and cross-functional teams to define program objectives, priorities, and success metrics.
  • Partner with Sales and Marketing to identify executive audiences and deliver best-in-class experiences.
  • Facilitate communication across departments to ensure alignment on strategy, messaging, and execution.
• Global Program Expansion
  • Support the growth of the CXO Program into additional global regions.
  • Partner with regional marketing teams to localize executive programming while maintaining a consistent global experience.
  • Document repeatable frameworks, playbooks, and operational processes to enable successful expansion across international markets.
• Performance Measurement & Reporting
  • Establish KPIs and reporting mechanisms to measure executive engagement, event success, community growth, customer satisfaction, and business impact.
  • Analyze program performance to identify trends, opportunities, and areas for optimization.
  • Prepare executive presentations and regular program updates for senior leadership.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, Hospitality, or related field.
• 5–8 years of experience in executive programs, event marketing, customer marketing, field marketing, or strategic events.
• Proven experience managing high-touch executive events and VIP experiences.
• Strong project management and organizational skills with exceptional attention to detail.
• Outstanding written and verbal communication skills with the ability to communicate confidently with executive audiences.
• Experience managing multiple complex projects simultaneously in a fast-paced environment.
• Comfortable collaborating across executive leadership, sales, marketing, and customer-facing teams.
• Willingness to travel for event execution.

Preferred Qualifications

• Experience supporting executive engagement or customer advisory board programs.
• Experience building customer communities or membership-based programs.
• Familiarity with CRM and marketing automation platforms such as Salesforce, Tableau, or similar tools.
• Experience working with global or international marketing teams.