[Hiring] CRM & Retention Strategist @Global Accelerator

Role Description

We are looking for a highly motivated and results-driven CRM & Retention Strategist to join our team. In this role at Common Thread Collective (CTC), you will hold a central strategic position, supporting our clients in achieving sustainable and scalable growth. Your primary mission is to generate consistent, predictable revenue through retention-led initiatives—leveraging data-driven insights to build accurate forecasts, inform strategic decisions, and maintain reliable performance.

• Your expertise is essential, encompassing both our proprietary forecasting frameworks and the core principles of retention marketing.
• You serve as a strategic partner to clients across all facets of retention.
• You articulate the logic behind our recommendations clearly and convincingly.
• You champion CTC’s retention philosophy and the systems that operationalize it.
• You excel at tackling complex problems and take full ownership of results.
• You are dedicated to building, refining, and scaling impactful retention programs.

Qualifications

• At least 2 years of hands-on experience in email and SMS marketing.
• A minimum of 2 years of experience in retention marketing.
• A minimum of 2 years of hands-on experience using Klaviyo.

Requirements

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance and learning from repetitive tasks.
• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Responsible for the execution of the Prophit system for your clients.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• Responsible for the implementation of CTC's Email and SMS best practices.
• Ensure deliverables are on-brand 100% of the time.
• Responsible for sending daily performance updates to the client.

Benefits

• First 30 days – $2K (Part-time transition phase).
• Days 31–60 – $3K (Full-time start).
• Days 61–90 – 4-6k base salary + monthly bonus.
• 15% revenue share on additional revenue above target.
• Opportunity to earn up to six figures within 12 months.
• Access a weekly performance dashboard to see exactly where you stand.
• Pay transparency is upheld for all team members.