[Hiring] Creator Community Coordinator @Trafilea

Role Description

At Trafilea, we're looking for a Creator Community Coordinator to help grow and activate Shapermint's creator community. You'll turn creator relationships into an engaged community that consistently generates content, drives sales, and fuels brand growth. Starting with TikTok Shop and expanding into new social commerce channels, you'll own day-to-day creator engagement, activation, and retention.

If you understand creator culture, love building relationships, and know how to turn engagement into results, this role is for you.

Job Responsibilities

• Build and activate Shapermint's creator community, driving onboarding, engagement, and retention.
• Manage creator relationships and communication across Discord, TikTok Shop, and other platforms.
• Coordinate creator initiatives, including briefs, campaigns, contests, sampling, and educational activities.
• Drive consistent creator participation, ensuring creators produce relevant content and stay engaged.
• Track creator performance, including activation, content output, and retention, while identifying high-potential partners.
• Collaborate with cross-functional teams to improve community operations and drive content, sales, and business growth.

Qualifications

• 3–5 years of experience in creator community management, influencer marketing, affiliate marketing, or creator partnerships.
• Hands-on experience managing creators, including onboarding, activation, engagement, and retention.
• Strong understanding of TikTok, creator culture, social media trends, and community engagement.
• Experience driving creator participation through campaigns, incentives, and community initiatives.
• Strong English communication and relationship management skills.
• Proactive, organized, and execution-oriented mindset, with ownership and commercial awareness.

Nice-to-haves

• Experience with TikTok Shop, Discord, Euka, Trybe, or similar creator platforms.
• Background in DTC/ecommerce brands, particularly beauty, apparel, fashion, or wellness.
• Experience with affiliate programs, creator sampling, paid collaborations, or content usage rights.