[Hiring] Creative Operations Coordinator @GEHA Health

Role Description

A Creative Operations Coordinator oversees marketing projects from intake through delivery, ensuring work moves smoothly and stays on schedule. The Creative Operations Coordinator works closely with:

• Traffic team peers
• Traffic Manager
• Growth Strategy Managers
• Member Communication Managers
• Members of the Creative Services team
• Creative Director

This role supports consistent and high-quality execution by:

• Managing proofing cycles
• Facilitating communication
• Assigning personnel based on resourcing

The ideal candidate has an eye for detail, exceptional organization skills, and advanced Workfront project management and administration skills.

Qualifications

• Bachelor’s degree in Advertising, Communications, Marketing, or a related field.
• 3 years of experience working with creative teams; partnering with designers and copywriters to generate high-volume work in a regulated environment.
• Strong organizational abilities with the capacity to manage multiple projects, deadlines, and details in a high-volume environment.
• Clear and effective communication skills, ensuring timely updates, smooth collaboration, and alignment across teams.
• Demonstrated problem-solving skills and a positive, solution-focused attitude that helps overcome challenges and keep projects moving forward.
• Comfortable taking ownership of projects and maintaining accountability for timely and accurate delivery.
• Ability to work independently while knowing when to collaborate.
• Proficiency working in project management systems/platforms, like Workfront.

Requirements

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mbps download x 5mbps upload) is required.
• Latency (ping) response time lower than 80 ms.
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Benefits

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program