[Hiring] Cisco Live Content Manager @Cisco

Role Description

Cisco Live, the premier technology event serving Cisco's customers and partners, is seeking a dynamic and strategic Global Content Lead to support both on-demand and in-person global events. We are looking for a creative, strategic thinker who thrives in a dynamic and collaborative work environment.

• Develop and execute a comprehensive content strategy for customer events, focusing on technical training and education.
• Identify and engage new and emerging audiences, developing tailored content and learning formats.
• Oversee evolution of new content formats including hands-on learning and audience journeys.
• Manage the technical program at global Cisco Live events, ensuring high-quality technical education.
• Develop and oversee the content development process to ensure alignment with educational objectives.
• Manage multiple stakeholders and make informed decisions about competing priorities.
• Partner with the digital platform team to build a year-round On-Demand content strategy.
• Support the Cisco Showcase by understanding Cisco’s key priorities.
• Evolve the 1:1 meeting program to connect customers with Cisco and each other.
• Support content strategy for technology deployment across various platforms.
• Support the global speaker community, fostering engagement and development.
• Identify and drive the measurement program for evaluating program efficiency.

Qualifications

• Strategic Thinker: Deep understanding of business strategy and ability to translate high-level objectives into actionable content strategies.
• Experienced Event Management: Extensive experience in conceptualizing, leading, and executing large-scale strategic events.
• Complex Problem Solving & Influence: Expert in navigating complex organizational dynamics and resolving high-stakes conflicts.
• Innovation & Future-Proofing: Proactively identify emerging trends and technologies.
• Technology & Industry Thought Leadership: Passionate about technology and understanding its impact on the industry.
• Stakeholder Management & Cross-Functional Collaboration: Excel at building and maintaining strong relationships across all levels of the organization.

Requirements

• Requires 10+ years managing large-scale, customer events in the technology industry.
• Expert communication skills.
• Highly experienced with event management tools including Rainfocus or Cvent.
• Experience managing large content programs for events.
• BA or other degree in marketing, communications or related fields.

Benefits

• Medical, dental and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short and long-term disability coverage.
• Basic life insurance.
• 10 paid holidays per full calendar year, plus 1 floating holiday.
• 1 paid day off for employee’s birthday.
• Paid year-end holiday shutdown and 4 paid days off for personal wellness.
• 16 days of paid vacation time per full calendar year for non-exempt employees.
• Flexible vacation time off program for exempt employees.
• 80 hours of sick time off provided on hire date and each January 1st thereafter.
• Optional 10 paid days per full calendar year to volunteer.
• Annual bonuses for non-sales roles.
• Performance-based incentive pay for sales roles.