[Hiring] Associate Manager-Marketing Operations & Enablement @TDS

Role Description

The Associate Manager-Marketing Ops & Enablement is responsible for enabling effective, measurable marketing execution by ensuring marketing operations, agency partnerships, systems, and performance reporting are aligned to business needs. This position supports operational rigor across marketing programs by:

• Strengthening agency governance
• Optimizing the marketing technology ecosystem
• Delivering clear performance insights that connect marketing activity to business outcomes

The Associate Manager-Marketing Ops & Enablement will travel 20% of the time, based on market needs. This position can work remotely in any of the 40+ states in which TDS Telecom operates, with a preference to be based in a current TDS market.

Responsibilities

• Partner with internal teams to deploy, optimize, and govern the marketing operations technology stack, including CRM, email, paid media, analytics, and related platforms.
• Ensure systems, integrations, and user enablement support business requirements, reporting needs, and scalable execution.
• Manage operational agency relationships, including scopes of work, SLAs, and performance; identify optimization opportunities to improve quality, speed, and cost efficiency.
• Own performance and spend reporting for marketing operations, including dashboards, KPIs, and attribution with market-level detail.
• Establish data quality standards and governance to connect marketing activities to leads, traffic, and conversions, and communicate insights to stakeholders.
• Conduct RFPs and vendor selection processes; manage system integration and development workstreams; oversee budgets, contracts, and execution calendars to ensure on-time delivery, quality control, and cost efficiency.

Qualifications

• Bachelor’s degree (or higher) -OR- 4+ years professional work experience.
• 3+ years marketing operations experience.
• 2+ years of advertising and integrated marketing experience.
• Ability to travel 20% based on market needs.
• Experience in marketing planning, development, and execution.
• Background in local marketing, including brand activation and customer engagement activities.
• Telecommunications or related service industry experience.
• Proven ability to negotiate local partnerships, co‑marketing opportunities, and agent marketing.
• Experience managing financial budgets.
• Strong project management skills.
• Strong communication and interpersonal skills for collaborating with partners and internal teams.
• Strong analytical skills with proficiency in MS Office, CRM systems, scheduling tools, analytics platforms, and campaign tracking tools.

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development.

Company Description

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect.