[Hiring] Associate Director, MarTech @Bounteous

Role Description

• Develop and configure Adobe Workfront solutions tailored to client needs, implementing best practices in project management and process automation to enhance operational efficiency.
• Configure and customize Workfront, including dashboards, reports, templates, and workflows to optimize client operations.
• Complete detailed Workfront architecture and configuration documentation for inclusion in client design documents, largely in collaboration with a business process expert/lead.
• Implement automation rules processes within Fusion to streamline key functions, including project management and resource allocation.
• Participate in discovery sessions and stakeholder interviews to identify business requirements and process improvement opportunities.
• Identify enhancements and new functionalities that can benefit client instances.
• Troubleshoot and resolve configuration-related issues, ensuring system performance and reliability.
• Regularly update knowledge on Workfront best practices and updates to recommend and implement enhancements.
• Provide comprehensive quality assurance for all configurations and implementations.
• Work with clients and internal teams to develop and deliver training on Workfront solutions to promote effective usage.
• Act as a liaison between technical and business teams, ensuring clear communication and alignment.
• Provide ongoing technical support within the scope of the product to ensure client success.

Qualifications

• 6+ years of experience in Adobe Workfront development and implementation.
• Strong understanding of Workfront design and system integrations using Workfront Fusion, connectors, and APIs.
• Workfront Core Developer certification or equivalent.
• Proven ability to develop and implement automation for workflow optimization.
• Exceptional troubleshooting skills with experience in resolving configuration issues.
• Excellent communication and problem-solving skills, with a talent for driving user adoption through effective training and support.
• Ability to manage multiple projects simultaneously and prioritize tasks efficiently.
• Ability to work in a fast-paced and collaborative environment.

Requirements

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols.
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets.
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.).
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information.

Company Description

Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation.