[Hiring] Associate Director, Competitive Intelligence & Market Research, Commercial Operations & Analytics @Agios Pharmaceuticals Inc

Role Description

Agios is searching for a dynamic Associate Director, Competitive Intelligence & Market Research, to join our Commercial Operations & Analytics team. This role leads the market research and competitive intelligence functions across our marketed and pipeline portfolio, spanning rare and genetically defined diseases. It builds the customer, market, and competitive understanding that informs brand and portfolio strategy – designing and executing primary and secondary research, and systematically tracking the competitive landscape across in-line and pipeline dynamics.

This is a highly visible, cross-functional role that turns external signals into clear, actionable insight for the organization. The Associate Director, Competitive Intelligence & Market Research partners broadly across the organization – marketing, medical affairs, market access, advanced analytics, etc. – to ensure strategy and execution are grounded in a deep understanding of customers and a sharp read of the competitive environment.

What You Will Do

• Lead primary market research, qualitative and quantitative to build the foundational customer understanding for pre-launch and in-line brands.
• Integrate primary research with secondary data analytics into clear, actionable insights that inform brand and commercial strategy and proactively anticipate the organization’s next questions.
• Provide an objective assessment of the external environment and recommend strategies and tactics to strengthen positioning and respond to competitor dynamics.
• Lead competitive intelligence for the portfolio – systematically monitor competitor activity across in-line and pipeline dynamics (clinical, regulatory, commercial, and scientific congress developments) and translate the implications into clear, actionable recommendations.
• Apply practical AI and scalable approaches to accelerate competitive monitoring, alerting, and synthesis, and deliver timely competitive read-outs to cross-functional teams and leadership.
• Partner with brand and commercial teams on strategy development and tactical execution across the product lifecycle, contributing customer and competitive insight to launch planning and readiness.
• Participate in key cross-functional teams – early commercial, brand, and portfolio – to ensure strategic decisions reflect market intelligence and customer insight.
• Act as an internal consultant across marketing, sales, market access, medical, clinical, regulatory, finance, and advanced analytics.
• Direct third-party research vendors effectively, on time and within budget.

Qualifications

• 8+ years of experience in market research and competitive intelligence in the biopharmaceutical industry, with hands-on depth in primary market research and secondary data analytics; bachelor’s degree required; advanced degree (e.g., MBA) preferred.
• Demonstrated expertise designing and executing primary market research (qualitative and quantitative) and integrating it with secondary data into actionable insight that shapes commercial strategy.
• Experience leading competitive intelligence across a portfolio, with the ability to synthesize and communicate implications succinctly to varied audiences; familiarity with practical AI applications to competitive intelligence preferred.
• Launch experience strongly preferred – pre-launch, launch, and post-launch – with an understanding of cross-functional dependencies and processes.
• Strong analytical and quantitative skills, including the ability to draw insight from complex claims and secondary datasets.
• Inquisitive, strategic mindset; able to challenge assumptions, go beyond the obvious answer, and turn ambiguous business questions into actionable plans.
• Strong cross-functional collaboration and influencing skills; comfortable partnering across marketing, medical affairs, market access, clinical, and advanced analytics.
• Excellent communication skills; able to distill complex analyses into clear narratives and recommendations, with confidence in front of executive-level audiences.
• Experience in rare or genetically defined diseases preferred; experience managing third-party research vendors on time and within budget.

Requirements

• Concerned that you don’t check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other’s differences and recognize that teams thrive when everyone brings their unique experiences to the table.
• We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work.

Benefits

• Deliberate Development: Your professional growth as one of our top priorities.
• Flexibility: We embrace different perspectives, work styles, health and wellness approaches, care of families, and productivity.
• Premium benefits package: We invest in the health, well-being, and security of our people with a premium benefits package that is well-rounded and flexible.
• Competitive and equitable performance-based compensation: This includes base salary and both short- and long-term incentives that are connected to our business strategy.
• Psychological safety: We support an environment of fearlessness where you can share your ideas and take data-informed risks.
• Commitment to diversity: We strive to foster a welcoming workplace where everyone can thrive.
• Commitment to community: We’re an active participant in the communities that surround us.