Role Description
Comfrt is looking for an Affiliate Specialist to own our Affiliate Network (CJ) end-to-end. You'll be the day-to-day operator and strategic driver of our affiliate channel β managing agency relationships, building a high-quality publisher portfolio, securing premium placements, and scaling program performance. This is a hands-on role for someone who thrives in the details while keeping an eye on growth.
Responsibilities
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Program Management
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Own the Commission Junction platform: campaign setup, tracking, creative assets, commission structures, and reporting.
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Serve as the primary point of contact for our affiliate agency partner(s), running weekly syncs, setting priorities, and holding them accountable to performance targets.
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Monitor program health across key metrics β EPC, conversion rate, ROAS, incrementality β and surface insights and recommendations to leadership.
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Publisher Development
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Vet, recruit, and onboard new publishers aligned with Comfrt's brand and customer profile (content, loyalty, CLOs, and sub-affiliate channels).
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Audit the existing publisher mix regularly; deactivate underperformers and prioritize partners driving quality traffic.
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Build and maintain strong publisher relationships to secure editorial features, dedicated sends, and high-visibility placements.
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Placements & Activations
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Negotiate and execute paid placements, newsletter features, and promotional integrations with top-tier publishers.
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Collaborate with brand and creative teams to develop co-branded assets, content articles, and offers that resonate with affiliate audiences.
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Manage a promotional calendar, coordinating affiliate-exclusive deals and seasonal pushes across the publisher base.
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Growth & Optimization
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Identify gaps and opportunities within affiliate networks β new publisher categories, commission incentives, seasonality plays β and build a roadmap to capture them.
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Test commission structures, landing pages, and creative to continuously improve conversion and program efficiency.
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Contribute to budget planning and forecasting for the affiliate channel.
Qualifications
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2β4 years of experience in affiliate marketing, with hands-on ownership of affiliate agencies like CJ.
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Solid understanding of affiliate economics: EPC, commission tiers, attribution windows, incrementality.
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Experience managing or coordinating with affiliate agencies and/or external partners.
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Proven ability to recruit, vet, and grow a publisher base β not just maintain one.
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Strong analytical skills; comfortable pulling and interpreting data in affiliate networks, BI tools, etc.
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Excellent written and verbal communication β you can write a compelling publisher pitch and present results to leadership, as well as negotiate rates with publishers.
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Organized and self-directed; you can manage multiple publisher relationships and timelines without dropping balls.
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Ability to report on performance and share out insights cross-functionally.
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Experience with Asana, issuing tickets for creatives requested by publishers.
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Responsive to emails and Slack messages.
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Familiar with Google Sheets.
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Insight into creatives (ad copy, statics) and what drives performance within brand guidelines.
Nice to Have
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Experience with additional affiliate networks (Impact, ShareASale, Rakuten).
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Understanding of MTA measurement solutions (Northbeam).
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Experience with UTM set up and tracking.
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Background in DTC or e-commerce, particularly in fashion apparel or home.
What Success Looks Like in One Year
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Publisher portfolio audited, cleaned up, and expanded with quality partners across priority categories.
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Agency relationship structured with clear KPIs and regular reporting cadence.
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Placement strategy in place with recurring features secured at top publishers.
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Program revenue and ROAS trending up quarter-over-quarter.
Benefits
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Be part of a purpose-driven company thatβs shaping the future of comfort and mental wellness.
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Work in a supportive, creative environment where your ideas and growth are valued.
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Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products!
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Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.