[Hiring] Knowledge Manager @Strada

Role Description

Join us on a journey of endless possibilities at Strada, where possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Knowledge Management

• Work within a queue of Knowledge Management tasks including:
  • Opportunity pipeline and reporting updates
  • Maintenance and updating of the RFP Automation suite including:
    • Library updating (item initial reviews, curator management and chasing, health reporting)
    • Role, team and user management including issuing of standard job aids and enablement material
    • Project updates including stage updates and knowledge recycling (along with Proposal Coordination)
  • Manage and update Bid Team templates (Word, PPT and other) to ensure they are up to date and in-line with Strada standards
  • Identify Knowledge items in the wider Strada infrastructure, and work with Proposal Management to turn them into winning copy for use across Strada.

Mentoring, Leadership and Management

• Mentor junior team members (or oversee mentoring) to ensure that support is available as needed.
• Embed a culture of professional development within the team, aligned with Global Bid Team and market best practice standards.
• Support the Manager of Proposal Operations in setting clear, achievable and challenging goals within the bid and opportunity operations function.

Budget, Reporting and Improvement

• Support regular reporting on key effectiveness items including:
  • Win:Loss rates and reasons
  • Deal velocity
  • Compliance metrics
  • Volume metrics
  • Attainment to annual goals
  • Revenue and potentials for improvement within the process.
• Support development and delivery of training, both inside the Global Bid Management team and out to external stakeholders.
• Develop a culture of knowledge recycling, embedding Win:Loss, competitive and landscape information into both the pre- and post-bid processes.
• Maintain a process library describing core bid and opportunity process documentation.
• Participate in the wider Sales Operations and Strada business improvement catalogue as needed.

Stakeholder Management

• Maintain a portfolio of stakeholder engagement channels to ensure that knowledge content is effectively identified and ingested, and that Proposal Projects are identified and enabled efficiently.
• Actively engage with a network of Strada (and Partner) business stakeholders as needed to monitor the health and potential of Strada Knowledge.

Qualifications

• Any Graduate

Benefits

• Health coverage
• Wellbeing programs
• Paid leave (vacation, sick, parental)
• Retirement plans
• Learning opportunities
• And more.

Company Description

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

• Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics.
• We provide reasonable accommodations for disabilities and religious practices.
• Applicants may request reasonable accommodation by contacting their recruiter.