[Hiring] Knowledge Intelligence Partner @PROLIM Global Corporation

Role Description

We're looking for a Knowledge Intelligence Partner to help drive our AI-powered HR knowledge management program. In this role, you will organize and maintain HR documentation and resources, using AI tools to automate content tagging, improve search, and identify gaps. You'll support teams by creating templates, guides, and process documentation, and provide training to help them get the most out of our intelligent knowledge systems. Your work will ensure our knowledge management is efficient, scalable, and rooted in ethical AI practices, making it easier for employees to find and use the information they need. Success in this role requires strong attention to detail, initiative, and the ability to work independently in a fast-paced environment.

• Organize and maintain knowledge repositories and documentation
• Enable teams to ensure content accuracy and relevance by providing frameworks and training for content audit and update processes
• Support the creation of templates, guides, and process documentation
• Assist in migrating and organizing content across platforms
• Tag and categorize content using established taxonomies and metadata standards
• Generate usage reports and identify gaps in documentation
• Respond to knowledge requests and help employees locate HR resources
• Coordinate and track knowledge management projects from initiation through completion
• Develop project timelines, milestones, and deliverables for KM initiatives
• Facilitate meetings with stakeholders to gather requirements and provide updates
• Manage cross-functional workflows for content review and approval processes
• Track action items and follow up with content contributors to meet deadlines
• Create project status reports and presentations for leadership

Qualifications

• Bachelor's degree in information management, library science, communications, or related field
• 4+ years of experience in project or program management experience in operations, learning & development or communications
• 2+ years of experience in knowledge intelligence or knowledge management, content management, documentation, or related role
• Comfortable learning new knowledge management, AI and collaboration tools
• Strong organizational skills and attention to detail
• Excellent written communication
• Project coordination and timeline management abilities
• Ability to work independently and manage multiple priorities
• Commitment to ethical AI practices in HR content management

Requirements

• Must Have - excited to work with AI
• Program manager
• Knowledge management
• Initiative
• Strategic planning
• Attention to detail
• Very fast paced - experienced and comfortable with scope changes - not skip a beat when change occurs
• Cross functional communicator

Benefits

• Good to Have Skills
• Masters of library science degree
• PMP
• Microsoft Library experience would be excellent
• Learning and development could be a good indicator

Company Description

• Expansion of the HR knowledge intelligence program
• Knowledge in the gateway - we are the foundational piece
• Nobody comes to a company without needing the skills we teach and maintain - knowledge intelligence program

Typical Day in the Role

• Checking the status of inflight projects, tracking down deliverables
• Attending meetings with clients to gather their KI needs
• Recording notes, setting up meetings, closing the gap based on strategy
• Problem solving - aid in helping/teaching others
• Optimally working in autonomy after ramping