[Hiring] Advisor I, Knowledge Management and Learning @Catholic Relief Services | CRS

Role Description

This short-term role provides dedicated coordination, knowledge-management, organizational development, and learning-design support to the Health, Safety and Security Unit (HSSU) for 14.5 months. The role is designed to reduce the operational load on existing HSSU members by building organized, repeatable systems for training delivery, knowledge management, staff learning, communications, and compliance tracking that can outlast the assignment. The following specific deliverables are desired outcomes of this role:

• Gateway data quality review summary
• Reorganized and revamped MyCRS HSSU page, subpages, and document resource library
• Improved and streamlined HSSU training communication, registration, monitoring, and analysis systems
• Asynchronous training courses, onboarding resources, and development portfolio for HSS staff and key leaders
• Established or strengthened global internal HSS community of practice and webinar coordination processes
• Dashboards, back-end tracking, templates, and standardized tools to support compliance, travel, communications, and reporting
• Final summary of systems, improvements, and sustainability recommendations for HSSU and KML leads

Qualifications

• Ability to think analytically and act methodically
• Strong writing skills, ability to write clearly and succinctly (including commenting and editing writing of not native English speakers)
• Strong communication skills (Email and Skype) in remote environment and ability to get things done in a matrix environment
• Strong sense of customer care and service
• Excellent written and verbal communication skills in English

Requirements

• Remote, with some potential travel
• None

Company Description

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency. CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse. The successful candidate is expected to sign and adhere to CRS´ Code of Conduct. CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. CRS is an Equal Opportunity Employer.

CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements. All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination. CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.