[Hiring] Systems & Network Admin Specialist @OnTrac

Role Description

The Systems & Network Admin Specialist - Physical Security supports and maintains the organization’s IT infrastructure and physical security technology environment. This role helps administer network systems, surveillance platforms, access control systems, and intrusion detection tools to ensure critical systems remain secure, available, and performing as expected.

• Support network administration: Assist with the administration and maintenance of network infrastructure, including switches, firewalls, VPNs, and related systems.
• Maintain physical security platforms: Administer and support CCTV/video management systems, access control systems, and intrusion alarm platforms.
• Monitor and troubleshoot systems: Monitor system and network performance, configure and troubleshoot network connectivity for security devices including VLANs, DHCP, DNS, IP addressing, and PoE, and escalate complex problems as needed.
• Support device deployment: Assist with installation, configuration, testing, and deployment of cameras, badge readers, controllers, and alarm devices.
• Perform updates and maintenance: Complete software updates, firmware updates, patching, and routine maintenance activities to support system availability.
• Manage access and documentation: Support user access administration, permissions, audits, and maintain documentation for configurations, processes, and procedures.
• Coordinate projects and support: Participate in infrastructure and physical security projects, upgrades, migrations, compliance activities, and coordinate issue resolution with vendors and internal partners.

Qualifications

• Bachelor’s degree or equivalent experience
• 2+ years of related experience in systems administration, network support, IT infrastructure, or physical security technology
• Working knowledge of TCP/IP networking concepts, including VLANs, DHCP, DNS, IP addressing, and PoE
• Familiarity with enterprise video surveillance, access control, and alarm management systems
• Understanding of infrastructure and cybersecurity fundamentals

Requirements

• Strong troubleshooting and customer support skills
• Clear communication in writing and verbally
• Ability to work collaboratively in a team environment
• Effective prioritization in a fast-paced environment
• Sound judgment within established procedures

Benefits

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation with accruals up to 96 hours for the first year of employment
• Two (2) floating holidays per year
• Paid sick leave*
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs