[Hiring] Systems Engineer Manager @Graebel Companies

Role Description

This role can be based remotely in the United States with a preference for candidates in the Denver Metro Area.

Graebel Companies, Inc. is seeking a highly skilled and proactive Manager, Systems Engineering who will be responsible for leading and actively contributing to the IT Infrastructure team’s operations across a hybrid environment (on-premises, Azure, and AWS). This role combines hands-on technical execution with team leadership, ensuring the stability, security, and continuous improvement of enterprise infrastructure. The successful candidate will oversee day-to-day systems engineering activities, support strategic initiatives defined by the Director of IT Infrastructure, and serve as the primary escalation point for complex infrastructure issues.

Essential Duties and Responsibilities:

• Lead, mentor, and manage the Systems Engineering team, including performance management, workload prioritization, and professional development.
• Participate directly in hands-on engineering work, including troubleshooting, system configuration, and infrastructure deployment.
• Provide Tier 3 escalation support for complex infrastructure, system, and cloud-related issues.
• Oversee and maintain hybrid infrastructure environments, including on-premises data center systems, and Microsoft Azure and Amazon AWS cloud environments.
• Administer core infrastructure services, including compute, storage, and backup solutions (e.g., NetApp, Cisco UCS, Rubrik).
• Maintain and support hybrid identity environments, including Active Directory and Entra ID (Azure AD), with responsibility for SSO and MFA enforcement.
• Configure and troubleshoot networking components, including DNS, DHCP, and solid working knowledge of firewalls, VLANs, routing, and cloud networking (VNETs, VPCs).
• Partner with Information Security to implement and maintain security controls, including vulnerability management and endpoint protection (e.g., Tenable, Red Canary, CrowdStrike).
• Ensure all systems are regularly patched and compliant using enterprise patch management tools (e.g., Azure Arc, Action1).
• Enforce system security baselines and configuration standardization using Group Policy (GPO).
• Execute and improve patching, system hardening, and vulnerability remediation processes.
• Implement and maintain infrastructure monitoring, alerting, and incident response processes.
• Lead root cause analysis and ensure follow-through on corrective actions.
• Contribute to infrastructure automation efforts using tools such as Terraform.
• Support enterprise applications and underlying platforms (e.g., SQL Server, IIS, .NET).
• Participate in technology evaluations, solution design, and implementation planning.
• Maintain accurate and up-to-date documentation of systems, configurations, and operational procedures.
• Manage team on-call rotations and participate as needed to ensure 24/7 operational coverage.

Qualifications

• Demonstrated experience managing IT infrastructure or systems engineering teams in a hands-on capacity.
• Strong technical expertise in hybrid infrastructure environments, including on-premises systems and cloud platforms (Azure and AWS).
• Deep experience with virtualization technologies, specifically Microsoft Hyper-V.
• Strong working knowledge of networking fundamentals, including VLANs, DNS, DHCP, routing, and firewall management.
• Experience with enterprise patch management solutions (e.g., Azure Arc, Action1).
• Strong understanding of system hardening and configuration management, including Group Policy (GPO) administration.
• Experience with enterprise security tools and practices, including endpoint protection and vulnerability management.
• Hands-on experience with Active Directory, Entra ID (Azure AD), and hybrid identity management.
• Experience with infrastructure automation tools (e.g., Terraform).
• Familiarity with enterprise application hosting environments (SQL Server, IIS, .NET).
• Proven ability to troubleshoot complex systems issues across multiple infrastructure layers.
• Strong organizational, communication, and problem-solving skills.
• Ability to balance technical execution with team leadership responsibilities.
• Willingness to participate in an on-call rotation.

Requirements

The salary range for this role is based on several factors including experience, skills, and qualifications and is $130,000 to $170,000 USD.