[Hiring] Systems Engineer III @SCS Global Services

Role Description

The Systems Engineer III is a senior technical contributor responsible for the engineering, architecture, implementation, and support for the day-to-day operation, security, and continuous improvement of SCS Global Services infrastructure environment. Reporting to the Sr Manager, IT Operations & Security, this role owns strategic technical decisions for infrastructure systems, leads complex projects and initiatives, provides technical mentorship to junior engineers, and manages the day-to-day relationship with managed infrastructure service providers to ensure the availability, security, and performance of SCS Global Services systems and applications.

• Lead the design, implementation, and maintenance of complex infrastructure systems and Azure cloud environments that meet the operational and security requirements of the organization.
• Serve as the senior technical authority for future-state computer systems, network infrastructure, and cloud environments.
• Lead review and resolution of complex technical challenges and escalated support issues related to core infrastructure, requiring in-depth evaluation of alternatives, enhancements, and systemic improvements.
• Own the architecture and strategic direction of Active Directory, Entra ID, M365, and associated policies and controls.
• Administer and maintain Egnyte content platform infrastructure, including storage architecture, permission models, and integration with enterprise identity and security tooling.
• Design and implement proactive monitoring strategies and lead remediation efforts to maintain availability, security, and performance requirements.
• Develop, own, and maintain policies, procedures, and documentation related to infrastructure systems engineering best practices.
• Monitor infrastructure security posture, respond to reported incidents, and provide recommendations for improving infrastructure resilience.
• Lead risk assessments, vulnerability scans, and audits related to infrastructure systems to identify and mitigate potential risks.
• Mentor and provide technical guidance to Systems Engineer I/II staff.
• Lead vendor and tool evaluations for infrastructure tooling, providing build-vs-buy recommendations.
• Drive automation initiatives to reduce manual effort and increase operational efficiency.
• Develop and maintain key performance indicators and metrics to measure and validate infrastructure performance and future capacity requirements.
• Advise on emerging technologies, particularly within the Microsoft Azure ecosystem, to ensure infrastructure capacity meets future business needs.
• Contribute to infrastructure budget and capacity planning.
• Collaborate with technical peers across IT to resolve systems issues and achieve organizational goals.
• Other tasks and duties as assigned.

Qualifications

• Bachelor's Degree in computer science, information systems, or a related field, or equivalent work experience.
• 7+ years of relevant experience in Azure infrastructure, M365, networking, and server and storage administration.
• Ability to analyze complex, ambiguous infrastructure problems, identify root causes, and design effective long-term solutions.
• Expert-level proficiency in Azure-native infrastructure, server/workstation operating systems, and infrastructure tooling.
• Deep knowledge of systems engineering principles: architecture, design, testing, integration, optimization, troubleshooting, and monitoring.
• Broad expertise across servers, storage, networking, virtualization, cloud infrastructure, identity management, and application infrastructure.
• Proficient in scripting and automation.
• Strong organization, prioritization, analytical, and problem-solving skills.
• Demonstrated ability to lead technical initiatives and mentor junior staff.
• Initiative, sound judgment, and ability to work independently under pressure in a changing environment.
• Excellent communication, collaboration, and documentation skills.
• Experience administering enterprise content management/file sharing platforms (e.g., Egnyte) including permissions, folder structures, and data governance controls.

Preferred Qualifications

• Microsoft Certified: Azure Administrator Associate (AZ-104).
• Microsoft Certified: Identity and Access Administrator Associate (SC-300).
• Microsoft Certified: Azure Network Engineer Associate (AZ-700).

Working Remotely

SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS Global Services as a company to diversify the experience and perspectives of our growing workforce. This is a home-office based role and may include travel with local, domestic, and/or international trips. Details will be clarified during the recruitment process.

Estimated Annual Salary

$125,000 - $140,000

EEOC Statement

SCS Global Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS Global Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.