[Hiring] Systems Engineer I @Rimkus

Role Description

Rimkus is looking for a curious, dependable Systems Engineer I to administer and support our Microsoft cloud and on-premises environment. This hands-on role combines reliable day-to-day operations with participation in approved Microsoft 365 implementations and coordination of assigned technical projects. The ideal candidate brings practical Microsoft administration and implementation experience, strong SharePoint and Teams skills, project management ability, and a willingness to learn, take initiative, and follow through.

• Microsoft 365: Administer and support Exchange Online, Teams, OneDrive, licensing, permissions, and external collaboration. Investigate service issues and keep users informed.
• Teams administration: Administer Microsoft Teams through the Teams Admin Center, including team and user settings, messaging and meeting policies, app permissions, external access, and Teams Phone/calling settings. Troubleshoot service, policy, and calling issues.
• SharePoint administration: Manage existing sites, hub associations, Teams-connected sites, libraries, lists, metadata, content types, navigation, and site ownership through the SharePoint Admin Center and established procedures.
• SharePoint access and maintenance: Maintain permissions, inheritance, guest access, external sharing, storage, versioning, and lifecycle settings. Troubleshoot access, search, library, and synchronization issues using approved governance requirements.
• Identity and access: Maintain Entra ID and hybrid identity services, including accounts, groups, directory synchronization, MFA, SSO, and existing Conditional Access policies. Investigate sign-in and access issues.
• Endpoint support: Administer existing Intune enrollment, Autopilot, compliance, configuration, mobile protection, BitLocker, and update policies. Prepare, maintain, and troubleshoot application packages, including Win32 (.intunewin) packages, installation commands, detection rules, and application updates.
• Azure and infrastructure: Maintain existing Azure resources, Windows Server, Active Directory, Group Policy, DNS, DHCP, permissions, virtualization, and storage. Support patching, backups, restoration checks, and connectivity troubleshooting.
• Security and data protection: Support existing Microsoft Defender and Purview controls. Review alerts, investigate issues, and assist the security team with vulnerability follow-up, sensitivity labels, DLP, retention, and audit requests.
• Scripts and workflows: Use, troubleshoot, and maintain existing PowerShell scripts, Microsoft Graph integrations, and Power Automate workflows for routine administration and reporting. Follow secure access and documentation practices.
• Service ownership: Monitor system health, investigate escalated tickets, coordinate with vendors, and follow issues through resolution. Document findings, communicate blockers, and seek guidance when risks or unfamiliar situations arise.
• Project delivery: Help plan, test, and carry out approved Microsoft 365 implementations. Coordinate assigned project tasks, timelines, dependencies, risks, and stakeholder updates. Support rollout planning, validation, documentation, and handoff to support.
• Team support: Maintain runbooks, share knowledge, and help with networking, conferencing, VoIP, printing, and Microsoft Teams calling support, including user settings and call troubleshooting. Provide emergency support and after-hours maintenance when needed.

Qualifications

• 5+ years’ work experience as a systems engineer.
• Bachelor’s degree in Information Technology, Computer Science, or a related field. Relevant professional experience will be accepted in lieu of a degree.
• Hands-on Microsoft 365 administration experience across Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID.
• SharePoint Online administration is required, including Admin Center, sites and hubs, libraries, permissions and inheritance, external sharing, and troubleshooting collaboration issues.
• Hands-on Microsoft Teams administration experience is required.
• Working experience with Intune, Azure, Windows Server, Active Directory, Group Policy, DNS, permissions, patching, and hybrid identity support.
• Intune application packaging experience is required.
• Practical familiarity with Microsoft Defender and Microsoft Purview.
• Ability to read, troubleshoot, and maintain PowerShell scripts.
• Understanding of networking fundamentals.
• KQL, Defender XDR, Microsoft Sentinel, Configuration Manager co-management, or Power Platform support.
• Clear communication, organized documentation, and the ability to complete assigned work while following established procedures.
• Hands-on experience implementing Microsoft 365 services, policies, or significant configuration changes is required.
• Project management skills are required.

Requirements

• Eager to learn unfamiliar technologies and strengthen skills through hands-on work and coaching.
• Willing to help with unfamiliar support needs, ask thoughtful questions, and learn established procedures.
• Proactive in troubleshooting, dependable about follow-through, and quick to communicate progress or blockers.
• Receptive to feedback, adaptable as priorities change, and ready to share knowledge and support teammates.

Preferred qualifications

• Microsoft Certified: Azure Fundamentals.
• Microsoft Certified: Azure Administrator Associate.
• Cisco Meraki administration, including security appliances, switches, wireless, and site-to-site VPNs.

Work expectations

• Physical Demands – Standard
• Overtime – Standard

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development