[Hiring] Sr. Telecommunications Specialist @Inova

Role Description

Inova IT Voice Engineering is looking for a dedicated Sr. Telecommunications Specialist to join the Team. This remote role will be full-time working Monday – Friday day shift.

The Sr. Telecommunications Specialist serves as expert in the technical aspects of video/voice networks and communication technologies. Responsibilities include:

• Design, architecture, installation, modification, and maintenance of voice and video telecommunications systems and services for assigned Inova Health System locations.
• Perform services necessary to design, install, and move telephone and voice connections, including programming software, basic ACD applications, call processing applications, and other voice applications.
• Repair and troubleshoot pagers, paging systems, wireless and cordless communications systems, and telephone connections.
• Maintain complete and accurate documentation involving completion of service requests and resolutions of issues reported through leadership, team members, customer support line, or approved project work efforts.
• Consistently communicate technical issues with other team members.
• Train and orient designated staff and provide feedback to manager as appropriate.
• Develop, manage, and communicate assigned projects and project plans.
• Design and implement VoIP and PBX systems.

Qualifications

• Bachelor's degree; or Associate’s Degree and 2 years relevant professional experience; or HS Diploma/GED and 4 years relevant professional experience.
• 8 years of telecommunications experience.
• 2 or more certifications - CCENT, CCNP, ACSS, ACIS, Nortel, Avaya ACSS or equivalent upon start.

Requirements

• Prior experience with Cisco in a cloud-based environment is preferred.
• Previous experience working with Avaya systems preferred.
• This position is eligible for remote work for candidates residing in the following states – VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV.

Benefits

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.