[Hiring] Sr. Infrastructure Engineer @Health Care Service Corporation

Role Description

This position is responsible for collaborating with solutions engineering, infrastructure operations, and infrastructure service management teams in the design and build of infrastructure solutions/blueprints for area of responsibility. Responsibilities include:

• Understand the Teradata Architecture and how it applies to day-to-day operations and queries performance.
• Detect, identify, and resolve systems and query level issues.
• Perform system and database level maintenance including BAR and user/database creation and permissions.
• Participate in design, development, and implementation of end-to-end Infrastructure solutions/blueprints as part of a cross-functional team with service targets and cost models.
• Provide technical depth in the installation, configuration, administration, and operations of technologies in the area of responsibility.
• Work with DevOps and Automation Engineering to support Infrastructure automation projects, and maintain and update existing automation solutions to continually improve the provisioning times for IT environments.
• Participate in the development of appropriate documentation for Operational Readiness activities as part of a cross-functional team.
• Design and build of pilot solutions utilizing new technologies, and implementing new product features and enhancements.
• Ensure integration and operational viability for Infrastructure Products in the area of responsibility.
• Coordinate with onshore/offshore teams to drive Infrastructure builds and to resolve issues.
• Participate in Level 3 support, on-call rotations, and incident management activities for the technology area.

Qualifications

• Bachelors Degree and 4 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 6 years Information Technology experience OR 8 years Information Technology experience.
• Infrastructure Automation.
• Operations Management.
• ITIL v3.
• IT standards, procedures, policies.
• Ability to simplify & standardize complex concepts/processes.
• Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/planned).
• Oral & written communications.
• Problem solving/analytical skills, tools and techniques.
• Supplier management.
• Ability to prioritize and make trade-off decisions.
• Drive cross functional execution.
• Adaptability and ability to introduce/manage change.
• Teamwork and collaboration.
• Organized and detail oriented.
• Analytical and problem solving skills.

Requirements

• Bachelor’s Degree (Computer Science, MIS, or related degrees).
• Teradata Database Administration (DBA) Foundational Level.

Benefits

• Health and wellness benefits.
• 401(k) savings plan.
• Pension plan.
• Paid time off.
• Paid parental leave.
• Disability insurance.
• Supplemental life insurance.
• Employee assistance program.
• Paid holidays.
• Tuition reimbursement.
• Other incentives.

Company Description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.