[Hiring] Senior Technology Specialist @Prenuvo

Role Description

We’re looking for a Senior Technology Specialist to join our Enterprise Apps team and to take ownership of our endpoint ecosystem and SaaS platforms across a mixed environment (Windows, macOS, and iOS) .

This is a senior, hands-on role focused on systems ownership, platform engineering, and continuous improvement , not traditional help desk support. You’ll play a key role in scaling our environment, improving reliability, and partnering closely with Security and Service Desk team.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

Qualifications

• 5+ years in enterprise IT, endpoint management, or infrastructure roles
• Strong experience supporting and managing macOS and iOS and exposure to Windows environments
• Hands-on experience with MDM platforms (JumpCloud, Fleet, Jamf, or similar)
• Proven ownership of SaaS platforms and administration at scale
• Working knowledge of identity and access management (Okta, SSO, SCIM)
• Strong understanding of endpoint security, patching, and compliance
• Experience driving automation and system improvements, not just operational support
• Strong troubleshooting skills with a focus on root cause and long-term solutions
• Excellent communication skills and ability to work cross-functionally

Requirements

• Own and evolve management of a mixed fleet of Windows, macOS, and iOS devices across corporate and clinical environments
• Administer, optimize and assist in migration between MDM platforms (Jumpcloud and Fleet)
• Implement and maintain endpoint configurations and standards across all devices
• Partner with Security to operationalize compliance and patching requirements across endpoint environments
• Improve scalability, performance, and security of endpoint management systems
• Own and manage our SaaS ecosystem (Google Workspace, Slack, Atlassian etc.)
• Partner with the Service Desk to support SSO, SCIM provisioning, and access workflows (Okta)
• Drive improvements in access governance, automation, and lifecycle management
• Act as a senior escalation point for complex, systemic issues across endpoint and SaaS environments
• Lead root cause analysis and implement long-term fixes to eliminate recurring problems
• Design and implement automation and tooling to reduce manual effort and increase reliability
• Partner with Security on endpoint hardening, vulnerability management, and compliance initiatives
• Enforce identity and device security standards across systems
• Support compliance frameworks (e.g., SOC 2, ISO 27001)
• Create and maintain clear, structured technical documentation, standards, and runbooks
• Communicate system changes, risks, and improvements effectively to both technical and non-technical stakeholders
• Contribute to knowledge sharing and help raise the overall capability of the Security & IT team
• Identify and drive system-level improvements across Security & IT
• Develop and maintain high-quality technical documentation and standards

Benefits

• An avenue to make a positive impact on people's lives and their health
• Prenuvo provides free, whole-body scans to each team member
• Growth opportunities are at the heart of our people journey
• Our team gets together each week to connect, share, and socialize
• We have a flexible vacation policy and encourage you to use it
• Comprehensive benefits package including health, dental, vision, and Mental Health coverage
• Access to RRSP and TFSA retirement savings plans for eligible Canadian employees
• The base salary for this role ranges from $100,000-$120,000 in local currency, depending upon experience